Travel and customer service professional with experience in travel consulting, flight reservations, ticketing, passenger services, and customer support. Hard-working, adaptable, and committed to delivering excellent service and resolving customer needs effectively.
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Travel Consultant
ASAP Tickets
Jan 2026 - Sep 2026(9 months)
Assist clients with flight bookings and reservations, handle travel inquiries, provide customer support, and help customers find suitable travel options. Manage B2B travel-related sales, communicate with business clients to understand travel requirements, provide flight options and quotations, and maintain professional client relationships. Six months of experience in the role.
Customer Service
Evolve
Apr 2025 - Sep 2026(1 year 6 months)
Provide quality customer service, interact with customers, answer customer enquiries, and effectively handle customer complaints.
H
Human Resources Team
Hashtag Advertising
Apr 2024 - Dec 2024(9 months)
Support team coordination and motivation, monitor the sector, and arrange appointments.
Travel Advisor / Reservations
Expedia
Jan 2024 - May 2026(2 years 5 months)
Assist customers with travel bookings, handle inquiries, resolve issues, and provide support for flights, hotels, car rentals, and vacation packages.
Passenger Services
Aer Lingus
Apr 2023 - Aug 2026(3 years 5 months)
Assist passengers with boarding, ticket sales and reservations, baggage tracing, and customer service in AerClub and Business Lounges.
Travel Advisor
Etihad
Apr 2023 - Aug 2026(3 years 5 months)
Provide customer service while managing passenger check-ins, ticketing, and flight boarding.