M
Monzerrat O.
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Graphic Designer, eLearning Developer, Instructional Designer
Mexico City, Mexico
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Résumé
Jobs
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Instructional Designer - Sales EnablementCloudflareMay 2024 - May 2026 (2 years 1 month)• Built a custom SCORM authoring tool using AI-assisted development with Windsurf and OpenCode, managing coding, testing, and debugging end-to-end.
• Designed and developed eLearning courses, custom Rise blocks, interactive graphics, and multimedia learning assets.
• Edited win story videos, multicamera video podcasts, and multi-participant video presentations for conferences and broadcasted meetings.
• Partnered with SMEs to turn technical content into clear, engaging, and practical learning experiences.
• Managed Workday LMS content uploads, course maintenance, and progress reporting.
• Produced training decks and branded assets aligned with business goals and learning objectives.
• Used Jira to support proje- eLearning Course DeveloperVIPRE Security GroupJun 2022 - May 2024 (2 years)• Developed award-winning responsive eLearning courses using HTML, CSS, and Bootstrap.
• Translated Figma designs into polished, interactive, and accessible course experiences.
• Ensured courses met Section 508 accessibility standards.
• Integrated Lottie animations to improve visual engagement and learner experience.
• Used Jira, GitHub, and Visual Studio for project tracking, development, and version control. - Senior Media DesignerTTECMay 2016 - May 2022 (6 years 1 month)• Developed multilingual eLearning courses in English, Spanish, Greek, Bulgarian, French, and Portuguese.
• Created gamified and interactive learning experiences using Articulate Storyline and JavaScript.
• Designed user interfaces and reusable interaction templates to improve course quality and development speed.
• Migrated legacy Flash courses to Articulate Storyline and helped standardize the eLearning production process.
• Managed, tested, and troubleshot SCORM content in Meridian and SumTotal LMS platforms.
• Improved existing courses through UI updates, technical fixes, and process optimization.
• Received the Extra Mile Award every quarter for outstanding performance and support. - Graphic Design SpecialistPwC MexicoJan 2013 - Nov 2015 (2 years 11 months)• Coordinated and produced eLearning courses, classroom materials, manuals, and presentation decks.
• Managed Cornerstone OnDemand LMS, including course uploads, user registrations, and progress reports.
• Reviewed translations for courses and videos to ensure quality, consistency, and accuracy.
• Designed visual materials for instructor-led training, learning activities, and business presentations.
• Standardized the eLearning production process to improve efficiency and content quality.
Education
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- IIntroduction to Web ProgrammingInstituto Politécnico Nacional (IPN) – Escuela Superior de CómputoJan 201548 hrs.
- Instructional Design for Virtual EducationUniversidad La SalleJan 201480 hrs.
- UBachelor's Degree with Honors, Graphic DesignUniversidad Nacional Autónoma de México (UNAM) – Facultad de Estudios Superiores AcatlánJan 2006 - Jan 2010 (4 years 1 month)