M

Monsserrat Rincon Cueto

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Nayarit, Mexico

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Résumé

Jobs verified_user 0% verified
  • L
    Deactivations specialist
    Lyft, the ride share company
    Jul 2024 - Dec 2025 (1 year 6 months)
    Human Behavior analyst related to transportation. Attention to details. Data Analyst.
  • O
    SME & Technical and Customer Support Representative
    OneStar Housecall pro
    Apr 2022 - Current (4 years 7 months)
    Phone support representative. Chat/ technical support Support Representative. Behavioral analysis for customer interactions. Virtual assistant tasks.
    Virtual assistant activities
    Customer relations management
  • Teleperformance
    Training Coordinator
    Teleperformance
    Jan 2020 - Current (6 years 10 months)
    Provide follow up and visibility to training projects for different clients. Make sure operations needs are met with the new hired team delivered outstanding customer services recently trained people. Delivering feedback and follow-up with KPI and development plans. Select, develop trainers, supervisors and creating training content. Nomina and prenomina processes.
  • Vallesca Desarrollo Empresarial
    HR Coordinator
    Vallesca Desarrollo Empresarial
    Sep 2017 - Apr 2020 (2 years 8 months)
    Contracts follow up. Nomina and prenomina. Recruitment and Hiring process. Dismissal process. Mexican Federal Working Law.
Education verified_user 0% verified
  • G
    Data Analyst
    Google scholarship InRoads
    Sep 2024 - Current (2 years 2 months)
  • G
    Community Manager
    GoDesingn!
    Sep 2024 - Current (2 years 2 months)
  • U
    College Degree in Psychology
    Univam- Universidad del Valle de Matatipac
    Sep 2017 - May 2020 (2 years 9 months)
Projects (professional or personal) verified_user 0% verified
  • K
    Medical Interpreter
    Konnect CX
    Sep 2025 - Current (1 year 2 months)