Monica White

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HIM Specialist (Health Information Management)

Main Line Health Corporate

Nov 2024 - Current (1 year 10 months)

• Creating and managing digital and paper records • Compiling and formatting documents for medical use • Managing projects within the workplace and keeping progress • Streamline communications between departments • In regulation and compliance with HIPPA • Send documents via Electronic or Fax and or Mail • Independently organize and prioritize time to provide full medical record availability to customers and complete all related task. • Responds to after hour telephonic, in-basket, e-mail and fax requests for medical information needed to facilitate direct patient care, utilizing the paper and electronic records • Heavy phone volume in/out

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STAFF COORDINATOR

A Trusted Family Companion

Jun 2024 - Nov 2024 (6 months)

• New Hire Process, Recruitment, Orientated • Maintained accurate and up-to-date records of over 100 clients' caregivers, and staff timekeeping using various accounting and bookkeeping software • Maintained an incisive workplace, as well as making sure workers arrived at their designated sites. • Traveled to client's residents to assure that our agency provided outstanding caregiving • Responsibility of making sure both clients and residents are safe knowledgeable of job duties • Friendly reminders of when trainings and credentialing's were incompliance with the state and federal guidelines • Heavy Phone Volume in/out

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HOME HEALTHCARE

AIDE JEVS@Home

Mar 2017 - Jun 2023 (6 years 4 months)

• Provided compassionate and patient-centered care to clients, helping them with daily tasks, and provided emotional support to clients and their families. • Maintained accurate and up-to-date records of clients' care, including progress notes and other documentation. • Maintained a safe and clean environment for clients, to prevent the spread of infections and ensure their comfort.

SPECI M EN ACCESSION ER

Labcorp

Oct 2014 - Aug 2015 (11 months)

• Demonstrated exceptional proficiency in accessioning processed specimens from various collection facilities. • Utilized advanced technology and systems to streamline processes to ensure accurate and efficient handling of patient information and test codes. • Utilized scanning technology to accurately capture and key DSP forms for billing, and payables ensuring timely and accurate billing and payment processes. • Keyed all ready-to-ship specimens in an efficient manner, consistently meeting or exceeding production standards. • Maintained a high level of attention to detail, ensuring correct labeling and problem-solving any issues that arose in the accessioning process.

BI LLI NG REP I I

Quest diagnostic

Aug 2005 - Feb 2010 (4 years 7 months)

• Utilized expert-level interpretation skills to accurately analyze Explanation of Benefits (EOB) and determine proper calculations for disallowance, minimizing errors and maximizing revenue. • Demonstrated exceptional problem-solving skills and attention to detail, researching unidentified payments and reconciling and balancing cash batches prior to submission to support. • Collaborated effectively with team members and external stakeholders, contributing to a positive and productive work culture that emphasizes innovation, excellence, and continuous improvement. • Demonstrated advanced proficiency in applying payments and denials to third-party carriers across a range of media types, utilizing advanced technology and systems to ensure

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MUTUAL FU N D PROCESSOR

PFPC of PNC Investments

Sep 1998 - Feb 2002 (3 years 6 months)

• Demonstrated exceptional expertise in maintaining investor privacy and confidentiality, ensuring security and compliance with regulatory requirements. • Processed hundreds of deposits per hour and transferred investors' funds only per request, utilizing automation to achieve exceptional productivity and accuracy. • Worked closely with PNC's subsidiary stock market in New York, utilizing advanced technology and systems to achieve end-of-day pricing and settlement processes that met or exceeded industry standards. • Generated daily reports and performed end-of-day balancing and settlement processes, utilizing advanced technology and systems to ensure accuracy, efficiency, and compliance with regulatory requirements. • Applied advanced

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A/R - A/P CLERK

C.R. Warner Oil & Parts Washer Services

Sep 1996 - Sep 1998 (2 years 1 month)

• Processed and reconciled accounts payable and accounts receivable transactions, including vendor invoices and customer payments. • Processed and reconciled accounts payable and accounts receivable transactions, including vendor invoices and customer payments. • Monitored and analyzed customer payment trends and identified opportunities to improve collections processes. • Managed new customer onboarding processes, including credit checks and account setup. • Participated in month-end closing activities, including preparing journal entries, and reconciling accounts. Accpac, Quickbook, heavy phone volume in/out

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