M

Monica Munoz Leyva

About

Detail

Yucatán, Mexico

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • C
    Bilingual Answering Service Agent
    CALL 24
    Jul 2025 - Current (1 year 4 months)
    Answer calls for different clients with different type of services. Translate calls from English to Spanish. Schedule medical and service appointments. Working from the Clients website in order to assist the customer. Remote.
  • Amn
    Medical Interpreter
    Amn
    Jan 2024 - Jan 2025 (1 year 1 month)
    Interpreting calls from patients to providers. Simultaneous interpretation 3 way videocalls. Hospitals, clinics, medical offices. Knowledge of medical terminology. Remote.
  • A
    Bilingual Answering Service Agent
    ALTA SALUD STAFFING
    Jan 2023 - Jan 2024 (1 year 1 month)
    Answer calls for different clients with different type of services. Translate calls from English to Spanish. Schedule medical and service appointments. Etzel Enterprises. Remote.
  • E
    Bilingual Answering Service Agent
    EXPLORA COMMUNICATIONS
    Jan 2021 - Jan 2023 (2 years 1 month)
    Answer calls for different clients with different type of services. Translate calls from English to Spanish. Schedule medical and service appointments. Working from the client's website in order to assist the customer. Overnight shift. Call Center Sales Pro Remote.
  • Oclinicals
    Bilingual Appointment Scheduler
    Oclinicals
    Jan 2021 - Jan 2022 (1 year 1 month)
    Scheduling medical appointments. Translate calls from English to Spanish. Cold calling service. Access to medical records, demographics and insurance information. US Digestive Health Centers. Remote.
  • Atento México
    Bilingual Order entry and Customer Service
    Atento México
    Jan 2020 - Jan 2021 (1 year 1 month)
    Taking orders via phone. Translate calls from English to Spanish. Assisting customer via phone and chat. Sensitive information handling. The Swiss Colony Brands y Instacart. Remote.
  • Y
    Bilingual Answering Service Agent
    YASC
    Jan 2018 - Jan 2020 (2 years 1 month)
    Answer calls for different clients with different type of services. Translate calls from English to Spanish. Schedule medical and service appointments. Working from the client's website in order to assist the customer. Overnight shift. Call Center Sales Pro Remote.
  • H
    Branding and PR
    HARLEY DAVIDSON
    Jan 2018 - Dec 2019 (2 years)
    Branding Web design PR and event hosting Sales Customer service
  • freelance
    Architect
    freelance
    Jan 2018 - Current (8 years 10 months)
    - Supervising construction projects
    - Conceptual design / creative problem-solving
    - Space planning
    - Model-making (physical or digital)
    - Building construction methods
    - Basic structural systems
    - Scheduling and time management
    - CAD software (AutoCAD)
    - BIM tools (Revit, ArchiCAD)
    - 3D modeling (SketchUp, Rhino, 3ds Max, Blender)
    - Rendering (V-Ray, Lumion, Enscape)
    - Graphic design tools (Photoshop, Illustrator, InDesign)
  • E
    Architect
    E. ARMIDA INGENIEROS ASOCIADOS
    Jan 2014 - Jan 2015 (1 year 1 month)
    Junior Project Management. Drawing assistant. Accounting and administrative assistant. Post-sales follow up and customer service.
Education verified_user 0% verified
  • Universidad Marista de Mérida
    BA Architecture
    Universidad Marista de Mérida
    Jan 2009 - Jan 2015 (6 years 1 month)