Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
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Résumé
Jobs
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Product Engineer
Absa
Jan 2018 - Jun 2024(6 years 6 months)
• Leading Service Cloud Space with configuration and implementation • Backlog Configuration for ABSA CIB call center • Using Agile Methodology to deliver the user stories in sprints • Analyzing User Stories to find and develop the most and efficient solutions • Develop and manage changes to the salesforce system • • Proactively seek out and identify needed system changes Manage system changes without interruption to the user. Manage all processes that impact/ relate to Salesforce.com
Education
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Advanced Diploma In Business Analysis
Rhodes University
Jan 2024 - Dec 2024(1 year)
Data Analysis
University of Cape Town
Jan 2021 - Jul 2021(7 months)
S
Salesforce Administrator Salesforce Development Training Beginners Salesforce App Builder Data Analysis with Python