Customer Service Specialist, Accounts Receivable
UNION LIGHTING AND FURNISHINGS
Jan 2013 - Jan 2017 (4 years 1 month)
Delivered accuracy in receiving shipments, processed returns for damaged items, and followed up on delayed shipments to maintain inventory integrity and prevent supply disruptions. Developed and implemented data-driven reporting frameworks, ensuring financial accuracy and compliance in daily sales reconciliation and banking operations. Designed and led training programs to onboard new team members, fostering a culture of continuous learning and operational excellence. Partnered with cross-functional teams, including inventory control and quality assurance, to optimize supply chain processes and ensure adherence to quality standards.