Customer Service Associate
Amazon - India
Sep 2020 - Nov 2025 (5 years 3 months)
It is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming and artificial intelligence.
• As a Customer Service Associate, I provide product services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Being a calm personality myself, I handle customer query with utmost respect and patience with the accurate knowledge on the subject.
• Leveraging my prior experience as a recruiter and team lead at Amazon, I utilized lead generation strategies to identify and attract top talent, a background that now informs my ability to proactively identify customer needs and drive high-value service inter
