Mohammed Azam Ali Khan

• Over 9+ years of experience in designing, developing, and implementing solutions on the Salesforce.com CRM platform, Salesforce Developer and Salesforce Administrator proficient in customizing Salesforce through Apex classes, triggers, Visualforce pages, and Lightning Aura/Lightning Web Components (LWC). • Experienced with 6+ Years Salesforce Developer tasks such as user management, security controls, data modeling, and automation using flows, workflows, and process builders. Strong expertise in Salesforce integrations using APIs, REST, and SOAP services, and familiar with Salesforce DX, CI/CD pipelines, and deployment using Change Sets and Metadata API. • Extensive experience in application design, customization, development, and support on Salesforce.com, Force.com platform, and web-based applications using Apex. • Experience in SFDC Development in implementing Apex Classes, Controllers & Triggers and Visualforce. • Experience in working with client-specific solutions like Salesforce.com Sandbox deployments, Force.com IDE, Eclipse IDE, SOQL, SOSL, and various production environments. • Good experience in Salesforce.com Configuration and design of Service Cloud, Sales Cloud, and Force.com solutions, with an emphasis on Service Cloud solutions. • Experience with Service Cloud, including: Service Console, Customer Portal, Case Feed, Knowledge Base, and Entitlements. • Have technical knowledge about Salesforce lightning schema builder, process builder, app builder, components, and lightning connect. • Experience in Salesforce lightning features like activities, contextual Hovers, Opportunity board, and Customizable dashboard. • Ability to efficiently analyze and interpret data using Salesforce and well-versed in administration setup such as managing users and data management. • Implementation experience using Apex Language (Classes, Controllers, and Triggers), Visualforce pages, Custom Apps, Custom tabs, Custom Objects, Custom Fields, relationships, Page layouts, validations, workflow rules, S Controls, Reports, Analytical Snapshots, and Dashboards. • Experience with migration to Salesforce lightning process, including Lite Application customization, Lightning App Builder, and Lightning rollout. • Experience in working with Agile methodology/Scrum and SDLC. • Experienced in creating public groups, different types of reports, dashboards, and experienced in creating public, private, and unlisted Chater Groups to collaborate with other team members. • Hands-on experience implementing Security/Sharing rules, configured Permission Sets, Field level Security, Record level Security, Profiles, Roles, and resource monitoring at different hierarchical levels of an organization. • Sales Cloud expertise and very good experience in Lead Management as well as Opportunity management areas. • Experience in Creating Communities according to Client Requirements in Service Cloud. • Experience using Visualforce in Lightning experience. Worked on security authentication, digital signatures. • Involved in developing Salesforce Lightning Apps, Components, Controllers, and Events. • Involved in creating Lightning Pages inside Lightening Community Builder.