A Bachelor's degree graduate in Economics and a Certified Financial Manager (CFM) with hands-on experience in customer support within the financial trading industry. Currently working as a Customer Support Representative at ATFX, with strong expertise in client onboarding, account management, handling customer complaints, and cross-team coordination with sales. Possesses a solid foundation in financial analysis, data handling, and customer-focused problem solving. Detail-oriented, adaptable, and a fast learner with excellent communication skills in both Arabic and English.