M

Mohamed Kamal

About

Detail

Cairo Governorate, Egypt
Contact Mohamed regarding: 
work
Full-time jobs

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • Transcom
    Customer Service Team Leader
    Transcom
    Jan 2022 - Dec 2024 (3 years)
    - Lead, coach, and motivate customer service representatives
    - Assign tasks and manage daily schedules and shifts
    - Monitor attendance, adherence, and productivity
    - Act as the first point of escalation for agents
  • Microsoft
    Software Engineer
    Microsoft
    Dec 2020 - Dec 2021 (1 year 1 month)
    - Python
    - TypeScript / JavaScript
    - Developer tools ( Visual Studio, Github )