Moataz El-Naggar

Moataz El-Naggar

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Egypt
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Résumé

Jobs verified_user 0% verified
  • Ola Chat
    Product & Growth Lead (Account Management)
    Ola Chat
    Sep 2024 - Current (2 years 3 months)
    • Led the Account Management department while redesigning monetization and growth systems, contributing to a ~30–40% increase in anchor activation and improving overall revenue consistency
    • Designed tiered incentive systems for anchors, increasing activation rates by ~30% and improving retention by ~20–30% through behavior-driven reward structures
    • Built scalable workflows for managing 200+ agencies and anchors, reducing operational inefficiencies and enabling system-driven growth across the platform
    • Collaborated with technical teams to enhance backend logic for rewards, tracking, and performance metrics, improving system accuracy and reducing reward calculation issues
    • Increased platform revenue through behavior-dr
  • Mico World
    Product & Growth Manager
    Mico World
    Feb 2022 - Aug 2024 (2 years 7 months)
    • Generated $120K+ total revenue through agency ecosystem growth and monetization strategies
    • Opened and scaled 65+ agencies, building a structured growth system for onboarding and activation
    • Designed reward and commission systems to improve anchor retention and engagement
    • Managed 200+ agency requests, improving operational efficiency through systemized workflows
    • Worked closely with product and technical teams to align business needs with system capabilities
  • Freelancing
    Full-Stack Engineer
    Freelancing
    May 2021 - Current (5 years 7 months)
  • I
    Customer Support Engineer
    IST (SaaS ERP)
    Apr 2020 - Feb 2022 (1 year 11 months)
    • Provided technical support for SaaS ERP systems with 97% customer satisfaction
    • Reduced escalations by 18% and improved issue resolution by 15%
    • Collaborated with technical teams to identify system improvements and recurring issues
Education verified_user 0% verified
  • not specified
    Bachelor of Computer Engineering
    not specified
    Sep 2018 - Jun 2023 (4 years 10 months)
Projects (professional or personal) verified_user 0% verified
  • D
    Designing a Scalable Monetization System for a Live Streaming Platform
    Jan 2025 - Current (1 year 11 months)
    • Designed behavior-driven monetization system using task-based incentives
    • Defined reward engine logic and lifecycle flow (activation → retention → monetization)
    • Improved activation, retention, and revenue predictability