Mishelle Moreno

Mishelle Moreno

About

Detail

EXECUTIVE ASSISTANT | BUSINESS DEVELOPMENT & INTERNATIONAL EDUCATION SUPPORT
Cali, Valle del Cauca, Colombia
Contact Mishelle regarding: 
work
Full-time jobs
Starting at COP3M/month ~USD942/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Vertuo Health
    Virtual assistant
    Vertuo Health
    Jun 2025 - Current (1 year 5 months)
    Managed patient scheduling and appointment coordination for a busy podiatry clinic.
    • Verified patient insurance eligibility and benefits with multiple insurance providers.
    • Assisted with patient intake, medical forms, and EMR data entry.
    Handled inbound and outbound calls with professionalism and HIPAA-compliant communication.
    • Supported billing and claims follow-up to ensure accurate insurance processing..
    Provided bilingual customer support in English and Spanish for patients and staff.
    Assisted with administrative tasks, including email management, reporting, and document organization.
  • L
    MEDICAL INTERPRETER
    Language Line Solutions,
    Feb 2025 - Current (1 year 9 months)
    • Help patients communicate with doctors, nurses, technicians, and other medical staff.
    • Possess knowledge of medical terminology in both languages.
    • Translate patient consent documents, patients' records, pharmaceutical and informational brochures, regulatory information, and research material from one language into another.
    • Convert concepts, style, and tone in the source language to equivalent concepts, style, and tone of the target language.
    • Compile information and technical terms into glossaries and terminology databases for use in their oral renditions and translations.
    • Additionally, I have foundational knowledge in medical appointment scheduling and health administration, which enhances my un
  • I
    INTERNATIONAL ENROLMENT SUPPORT AND ADMISSIONS OFFICER
    International House College Australia,
    Feb 2024 - Feb 2025 (1 year 1 month)
    • Admissions Officer responsible of processing, assessing, and issuing student applications while adhering to international admissions requirements. Ensured timely and accurate processing of applications, COEs, and offer letters to optimize conversion rates. Conducted GTE screenings, ensuring compliance with visa regulations and preserving student body integrity. Maintained compliance with Admissions Policy Requirements and Government Legislative requirements. Conducted accurate financial assessments, ensuring compliance with relevant policies and regulations
  • T
    INTERNATIONAL ENROLMENT SUPPORT AND ADMISSIONS OFFICER
    Torrens University Australia,
    Mar 2022 - Nov 2023 (1 year 9 months)
    • Admissions Officer responsible of processing, assessing, and issuing student applications while adhering to international admissions requirements. Ensured timely and accurate processing of applications, COEs, and offer letters to optimize conversion rates. Conducted GTE screenings, ensuring compliance with visa regulations and preserving student body integrity. Maintained compliance with Admissions Policy Requirements and Government Legislative requirements. Conducted accurate financial assessments, ensuring compliance with relevant policies and regulations
  • B
    EXECUTIVE ASSISTANT
    BMI,
    Oct 2019 - Dec 2021 (2 years 3 months)
    • Performed administrative tasks, such as maintaining records and handling policy renewals. • Monitored insurance claims to ensure they are settled equitably for both the client and the insurer. • Attended meetings seminars and programs, learned about new products and services. • Learn new skills to be more efficient Excellence in verbal and written communication. • Participated in weekly Leadership Team meeting: generated agenda, recorded minutes, followed up on action items.
  • AT&T
    SALES AND MARKETING MANAGER
    AT&T
    Feb 2018 - Oct 2019 (1 year 9 months)
    • Achieve growth and hit sales targets by successfully managing the sales team. • Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence. • Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives. • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. • Present sales, revenue, and expense reports and realistic forecasts to the management team. • Identify emerging markets and market shifts while being fully aware of new products and competition status.
Education verified_user 0% verified
  • Miami Dade College
    Business Managment
    Miami Dade College
    Feb 2016 - Aug 2019 (3 years 7 months)
  • J
    Journalism
    JAIME ECHEVERRY LOAIZA
    Jul 2011 - Dec 2014 (3 years 6 months)