Milton Hernandez Hybrid cybersecurity and IT infrastructure leader with 12+

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Senior Information Technology Support Analyst

Examworks contract with Robert Half

Jan 2026 - Current (10 months)

• Own Tier 1 and Tier 2 support for 3,000+ end users on Windows 11 / VMware virtual desktops, delivering executive-level support to C-suite leadership with discretion and zero workflow disruption.
• Administer Active Directory, Azure AD, M365 Admin Center, and 10zig thin client infrastructure, owning identity lifecycle, group policy, licensing, and endpoint provisioning across distributed offices.
• Manage Genetec Security Center for physical IAM and Microsoft Teams meeting room deployment, controlling badge access, audit trails, and tenant security policies across multiple sites.

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Founder

CONTROLALTDEFEND LLC

Sep 2025 - Current (1 year 2 months)

• Founded and operate independent cybersecurity consultancy serving small and mid-sized businesses with threat detection, vulnerability management, and penetration testing.
• Deploy Wazuh-based SIEM environments for clients, delivering real-time threat monitoring, log analytics, file integrity monitoring, and intrusion detection.
• Conduct end-to-end risk assessments and deliver remediation roadmaps that measurably reduce client exposure to phishing, credential theft, and lateral movement attacks.
• Own full business operations including client acquisition, engagement scoping, reporting, and post-engagement remediation support.

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Senior Information Technology Specialist

BlackRock contract with Stefanini

Jun 2025 - Jan 2026 (8 months)

• Delivered Tier 1 and Tier 2 support to 5,000+ users across Dell and Apple ecosystems for the world's largest asset management firm, including discreet executive-level support for C-suite leadership during high-stakes trading-floor operations.
• Administered JAMF Pro for Apple device fleet management, leading on-boarding and off-boarding workflows that secured firm assets during employee transitions.
• Operated VMware-based imaging pipeline (TechToolBar) for Dell laptops and MacBook Pro fleet, standardizing build quality and security baseline across endpoints; configured high-stakes meeting room environments for executive presentations.

Cyber Security Analyst/Penetration Tester

Cyber Threat Intelligence Center CTIC LLC

Apr 2023 - Apr 2024 (1 year 1 month)

• Trained 100+ staff on offensive security tooling and OWASP Top 10 attack patterns through hands-on labs covering privilege escalation, remote code execution, and forensic imaging with Paladin Linux.
• Built and operated internal Red Team and Blue Team training platforms leveraging TryHackMe and Hack The Box, accelerating internal security skill development.
• Launched GoPhish and HiddenEye campaigns to test workforce phishing resilience and inform security awareness strategy; engineered Azure-based honeypots to capture attacker behavior and feed actionable intelligence into defensive playbooks.
• Automated network reconnaissance, credential harvesting, and banner grabbing with custom Python scripts; gathered OSINT via Shoda

Senior IT Associate

IPG MEDIABRANDS PT

May 2018 - Feb 2025 (6 years 10 months)

• Delivered Tier 1 through Tier 3 technical support to 1,000+ users nationwide across HP EliteBook, MacBook Pro, iOS, and Android device fleets at one of the world's largest advertising holding companies.
• Led migration of 1,000+ endpoints from Windows 10 to Windows 11 using Ivanti, completing rollout without business disruption or productivity loss.
• Spearheaded migration from on-premise Active Directory to Azure AD and administered Google Workspace and JAMF Pro for user lifecycle and Apple fleet operations, modernizing identity infrastructure across the organization.
• Served as cybersecurity testing lead for the Compliance Department and designed an executive-level Table-Top Exercise (April 2023) that strengthened organi

Junior System Administrator

Hawkins Delafield Wood LLP

Jul 2015 - Jan 2018 (2 years 7 months)

• Delivered executive-level technical support to over 250+ users across local and remote offices, ensuring seamless VMWare VDI networking and Citrix remote connectivity, including weekend availability for critical escalations.
• Managed and maintained Dell workstations and servers, including basic SCCM administration, ensuring optimal performance and reliability in a hybrid environment.
• Supported and troubleshot network components, including TCP/IP, DNS, DHCP, and other protocols, enhancing connectivity and minimizing downtime for users.
• Administered virtual images via VMware vSphere Client (version 5.1.0), ensuring efficient virtual environment operations while supporting spam management through Google Spam and Interscan

Network Administrator

Hawkins Delafield Wood LLP

Mar 2015 - Apr 2018 (3 years 2 months)

• Supported Citrix, VMware VDI, and Windows infrastructure for 250+ users at a leading public finance law firm, maintaining 99%+ system availability; managed SCCM patching, software deployment, and Exchange / Active Directory health.
• Configured Layer 3 routing, DNS/DHCP, firewall rules, and VLAN segmentation; audited Group Policy Object changes and access controls to satisfy compliance and audit requirements; administered spam filtering, email quarantine, and after-hours on-call rotation.

Systems Administrator

Marwood Group

Jan 2013 - Apr 2015 (2 years 4 months)

• Managed Active Directory and Exchange user lifecycle for a healthcare advisory firm; deployed secure WDS workstation builds with integrated security agents, operated Backup Exec / Iron Mountain disaster recovery, and configured Cisco AnyConnect VPN, BroadSoft VoIP, and Verizon MDM across the firm.

Milton Hernandez

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Milton Hernandez

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