MIlton Andres Sepulveda Jaramillo

MIlton Andres Sepulveda Jaramillo

About

Detail

Atención al cliente, ventas, retenciones, marketing
Medellín, Antioquia, Colombia
Contact MIlton regarding: 
work
Full-time jobs
Starting at USD15/hour
Flexible work
Starting at USD20/hour

Timeline

work
Job

Résumé

Jobs verified_user 17% verified
  • Asurion
    Sales agent verified_user Verified experience
    Asurion
    May 2024 - May 2025 (1 year 1 month)
    As a Sales Agent, I specialized in selling appliances and electronic device insurances for homes, focusing on understanding customer needs and providing tailored solutions. My role involved not only direct sales but also ensuring customer satisfaction through effective communication and follow-up. Additionally, I utilized appointment management skills, having been trained to schedule in-home installations, such as TV mounts and security camera setups, which enhanced the overall customer experience and streamlined service delivery.
  • IGT Solutions
    Travel Agent and Technical Support
    IGT Solutions
    Nov 2023 - Mar 2024 (5 months)
  • N
    Technical Support and Cx Support Tri l ingual Agent
    Nokia devices, FOUNDEVER.
    Feb 2023 - Jan 2024 (1 year)
    As a Technical Support and Customer Experience Support Trilingual Agent, I provided exceptional technical assistance to customers, ensuring their issues were resolved efficiently and effectively. I communicated fluently in three languages, enhancing customer satisfaction and engagement. Additionally, I managed the scheduling of appointments for technicians who provided on-site technical support, ensuring timely service delivery and a seamless customer experience. My role required a deep understanding of technical issues, as well as the ability to coordinate logistics to meet customer needs promptly.
  • T
    Tri l ingual Content Moderator
    Jul 2022 - Jul 2023 (1 year 1 month)
    TELEPERFORMANCE.
  • E
    Tri l ingual Sales Agent
    EMERGÍA CUSTOMER SERVICE
    Apr 2022 - Apr 2023 (1 year 1 month)
  • GEF, Punto Blanco
    Commercial Manager
    GEF, Punto Blanco
    Feb 2014 - Jan 2021 (7 years)
    Fui responsable de liderar y gestionar las operaciones comerciales, asegurando el cumplimiento de los objetivos de ventas y la satisfacción del cliente. Trabajé en estrecha colaboración con mi equipo para desarrollar estrategias efectivas que impulsaran el crecimiento del negocio. Además, mi enfoque en la moda me permitió entender mejor las tendencias del mercado y adaptar nuestras ofertas para maximizar las ventas, asegurando así el logro de las metas mensuales establecidas.