Milind Patel Technical Program Manager

Technical Program Manager-Cloud Operation AI

Microsoft

Dec 2024 - Current (1 year 9 months)

Designed and deployed custom Power Apps solutions, automating cloud operations workflows and reducing manual ticket volume. Architected Power Automate flows to integrate SharePoint, Teams, and Azure services, streamlining cross-team approvals. Developed interactive Power BI dashboards for monitoring cloud resource utilization and operational KPIs using Dataverse. Collaborated with engineering, UX, and field teams to scope new cloud-service features while managing dependencies via Azure DevOps. Engaged strategic customers to gather requirements and translate business needs into scalable solutions. Produced collateral including roadmaps and executive presentations to enhance transparency across teams. Provisioned end-to-end Azure environments

S enior S oftware Engineer

T-Mobile

Feb 2024 - Dec 2024 (11 months)

Implemented SSO solutions with OAuth and SAML, integrating enterprise systems for user authentication. Managed deployments across staging and development environments, ensuring smooth transitions. Upgraded legacy .NET applications to .NET 8, optimizing performance and utilizing new features. Designed Kubernetes clusters for production, enhancing scalability and reliability of applications. Developed RESTful APIs and services using .NET Core and MongoDB for reliable data access. Created MongoDB schemas and executed migrations to adapt to changing application needs. Collaborated with QA team on unit, integration, and regression testing to deliver high-quality results. Participated in daily stand-ups and sprint meetings to promote continuous i

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Lead Software Engineer

Lansing Board of Water and Light (LBWL)

Apr 2023 - Mar 2024 (1 year)

Pioneered DevOps-focused automation for API deployment pipelines on Azure DevOps, reducing release cycles by 40%. Developed .NET applications utilizing C#, ASP.NET, HTML, and JavaScript. Integrated architectural design patterns, including MVC and MVVM, into application development. Led development of critical applications, achieving 50% reduction in manual intervention and enhancing reliability. Streamlined data processing through optimized stored procedures, reducing query execution times by 55%. Utilized Azure Data Factory to orchestrate data pipelines, empowering data-driven decision-making across organization. Managed SSIS packages for efficient data extraction, transformation, and loading processes. Enhanced application security and ac

Full-Stack D eveloper

AmerisourceBergen

May 2021 - Feb 2022 (10 months)

Utilized industry-standard CI/CD tools, including Jenkins and Travis CI, to automate build, test, and deployment processes. Revolutionized data workflows with Azure Data Factory, boosting system performance and efficiency. Developed UI applications using Angular 10, integrating core application data with Bootstrap components. Implemented UI grids, tables, and widgets in Angular 10 for enhanced user interaction. Led design and development of ASP.NET application (PME) , integrating Data Access Layer and User Interface seamlessly. Championed Test-Driven Development (TDD) to elevate code quality through rigorous unit testing and automation. Designed Patient Matching and Testing Recommendation component for oncologists, improving patient data ma

Net D eveloper/D ata S cientist

Aspirion

Jun 2020 - Apr 2021 (11 months)

Developed and maintained robust backend services using C# .NET and WebAPI Collaborated with front-end developers for seamless integration Data Science: Analysed and interpreted complex data sets using Azure SQL, Synapse Analytics SQL, and Cosmos DB Contributed to informed business decisions through data insights Collaborated with development teams to containerize applications and deploy them on Kubernetes, enhancing development efficiency. ETL Pipeline: Implemented and optimized ETL pipelines in Azure Data Factory and Databricks, utilizing Python and SQL Utilized Azure Git for version control, ensuring codebase stability Championed Agile SDLC methodology, orchestrating regular scrum and triage meetings, fostering continuous improvement Succ

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Proj ect Manager

CDC Health & Human Services

Apr 2018 - Jun 2020 (2 years 3 months)

Conducted regular status meetings with internal teams and external partners to track progress against established milestones. Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects. Coordinated multifaceted teams to achieve strategic objectives through cloud solutions. Identified key metrics for better delivery timelines Achieved successful project delivery by ensuring comprehensive buy-in from key parties Employed Agile methodologies to optimize workflows

Proj ect Coordinator

Humana

Apr 2016 - Mar 2018 (2 years)

Engineered scalable Dynamics CRM for efficient management of 47 call centers, maintaining virtually uninterrupted uptime Played a key role in the implementation of electronic data interchange (EDI) solutions, facilitating efficient communication and data exchange between Humana and healthcare providers Provided technical support and troubleshooting for Kubernetes-related issues, ensuring minimal downtime and optimal performance. Contributed to the development of compliance tools to ensure adherence to Humana's regulatory requirements and industry standards. Implemented Infrastructure as Code (IaC) practices using Terraform, enabling consistent and repeatable environment provisioning across development and production.

Milind Patel

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