Mihai Arsene

H

Chief Executive Officer

Hire Like a Pro

Jan 2023 - Current (1 year 9 months)

- Hire Like a Pro is the recruitment arm of Valuable Recruitment. It provides Recruitment Services through a vetted system and tools for Small and Medium Businesses, it simplifies hiring for scale-ups and start-ups to succeed. - Hire Like a Pro aims to bridge the gap between competent remote workers and opportunities from start-ups globally. It provides the system, the infrastructure, the tools to either recruit yourself, or be guided by a professional recruiter

Ç

HR Business Partner

Çınar Food

Apr 2022 - Apr 2023 (1 year 1 month)

- End to end HR overhaul and recruitment

Human Resources Business Partner

SellerPlex

Jul 2021 - Jul 2022 (1 year 1 month)

- End to end Recruitment for all sorts of roles in digital. Reach out to learn more about the current open roles.

L

Human Resources Business Partner

Loginworks Softwares Inc.

Dec 2020 - Jul 2021 (8 months)

Complete HR overhaul, from strategy to implementation, from Talent Acquisition to Performance Management and Employee Engagement.

L

Human Resources Business Partner

Lifestyle Perfected

Sep 2020 - Sep 2021 (1 year 1 month)

Designing recruitment processes, sourcing, interviewing and shortlisting the best talent for internal and external stakeholders.

M

Human Resources Business Partner

Managed IT Experts Ltd

Jun 2020 - Apr 2023 (2 years 11 months)

End to end HR Services Talent Acquisition Induction Onboarding Talent Management Learning and Development Employee experience People analytics Employee engagement programs, people recognition and rewards programs Performance management and improvement

V

Managing Director

Valuable Recruitment

Apr 2020 - Apr 2023 (3 years 1 month)

HR as a Service We take full ownership of the whole HR processes, from the time you decide to hire, determine and define the role, to recruit, bring onboard, train, coach and monitor performance. Data and people driven, we know how to identify, analyze and report back to the business with intelligent insights, to drive engagement and performance across your company. We like to have fun so we use gamification to ensure an interactive experience. Also VR and AR with the aim to iterate doll and tedious, costly processes, automating each step of the way.

W

Managing Director

WPG Racing Solutions SRL

Mar 2018 - Nov 2019 (1 year 9 months)

European multi-award winning Contact Center, set out to provide worldwide contact center services to Formula 1™️ TV App, with chat, email and voice support to over 500 million fans in over 100 Countries. Lead role in incorporating the company, implementing and executing according to the SLA. Achievements: ✓ contract compliance, client and vendor management within specific and strict terms; ✓ setting up the operation, including but not limited to hiring up to 80 people between core staff, part timers and middle management, crafting company guidelines and regulations, process continuous improvement, defining KPIs.

W

Managing Director

World Phoning Group Inc.

Mar 2015 - Mar 2020 (5 years 1 month)

Business development, Project Management, Operating the business to successfully internalize the processes of its customers, in verticals such as e commerce, telecom, IT&C, medical, logistics, advertising, real estate etc. ✓ remodeled the company focus from small 1 person per project telemarketing projects, 15 staff in total and high attrition, to a longer-term client, inbound Customer Service approach, increasing the staff to 120 at its peak; ✓ implementing an Account Based Marketing strategy to acquiring new clients; ✓ auditing outsourcing requirements, creating and implementing customer journey maps, implementing and executing based on the mutual agreed plans and budgets; ✓ maximized revenue by 800% and turned the business from loss to a

W

VP of Operations and Sales

World Phoning Group Inc.

Jan 2013 - Mar 2015 (2 years 3 months)

Turnaround operations person managing at the beginning a small group of 20 contact center staff. Achievements: ✓ acquiring new clients and setting clear and reasonable expectations; ✓ project planning and executing, hiring, training, coaching and mentoring of staff, lowering the churn of staff by 40% in the first year; ✓ drafting procedures and guidelines for the company and each project individually; ✓ raising investments in order to improve the infrastructure, especially in IT and performance measuring tools, attendance; ✓ supervising all the projects directly, up to 10, with different scheduling, performance indicators and SLA's, assisting the clients with telemarketing and telesales activities mostly; ✓ trained and managed multi-site te

C

Area sales manager

Core Invest Health

Jan 2012

Promoting the brand of the company and products to the pharmacists and MDs with the scope of increasing the company's Business portfolio, negotiating commercial contracts, initiating and implementing commercial and marketing plans to lead to an improvement in profitability, Profit & Loss monitoring. Maintaining the commercial relationship with top distributors and key accounts. The Sales strategy I developed lead to an increase in the number of clients and Sales, both in volume and value, as well as in the rate of profitability.The number of products in the portfolio grew to 100% more.

F

Area sales manager

Fiterman Pharma

Jan 2010 - Jan 2012 (2 years 1 month)

Hiring and coordinating the sales, medical and delivery teams. Setting competitive targets, controlling and assessing all staff performance and areas of opportunity. Actively participating in obtaining a sustainable growth in number of active clients (weekly active) by 9%, a growth in net sales of 47% (Q4 2011 vs. Q4 2010), enlarging the team up to 13 people, 5 medical reps, 5 sales agents, 2 delivery people through own channel of distribution, 1 pharmacist; Developing a pharmaceutical warehouse in Bucharest, for all the company's distribution in the Southern part of Romania, submitting all the documentation needed to the Authority in charge (ANMDM), hiring and managing the team, oversee the overall activity of the warehouse in regard to st

M

Sales Representative

Mediplus A&D Pharma

Jan 2009 - Jan 2010 (1 year 1 month)

Maintaining and developing commercial relationships with the pharmacies assigned, selling, promoting special offers of certain focus products; signing and following up on existing contracts, collecting debts. After the first six months in the pharmacy field, I have reached the sales targets on a monthly basis, including the target for collecting debts, I have extended the client database and maintained the majority of the clients active, managed to be one of the top performers and achievers.

E

Property consultant

EFG Eurobank Property Services

Jan 2007 - Jan 2008 (1 year 1 month)

EFG Eurobank is an investment fund that owns one of the biggest commercial banks in Romania, Bancpost. EFG PS provides real estate services to corporate clients all around the globe, introducing them with opportunities for investment in Romania. Also, due to the large expansion of the bank at that time, the consultants team including myself, was involved in finding, assessing and renting office spaces for the bank branches.

Mihai Arsene

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Mihai's behavioral traits
Mihai's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.