MIguel Blanco

MIguel Blanco

About

Detail

Data entry Customer service call center
Venezuela

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • GOLDS GYM
    Operations Manager
    GOLDS GYM
    Dec 2012 - Oct 2015 (2 years 11 months)
  • VFP Golds Gym (Venezuela)
    Customer Care Manager
    VFP Golds Gym (Venezuela)
    Sep 2010 - Nov 2012 (2 years 3 months)
    • refereed solutions to the challenges identified to the relevant department
    • Monitored private training sessions
    • Monitored the inputting of members data into the system
  • LAN Airlines
    Airport Supervisor
    LAN Airlines
    Sep 2008 - Dec 2009 (1 year 4 months)
    • Monitored the passenger care delivery services
    • Monitored revenue and expenditure
    • Implemented a feedback management system
    • Lead a team of twenty-eight (28) persons
    • Managed all aspects of operations involving passengers and their flights
  • Delta Air Lines
    Passenger Services Agent
    Delta Air Lines
    Apr 2004 - Sep 2007 (3 years 6 months)
    • Performed and managed all operations involving the provision of passenger care (Port and security agent, Check – in agent, Ramp agent, Baggage, Reservations, Invoices etc.)
    • Certified trainer for Check in agents
    • Received no complaints
    • Conducted security interviews with passengers
  • C
    Immigration Officer
    CARDER. (Government
    Mar 2000 - Jan 2002 (1 year 11 months)
    • Monitored passenger arrivals and departures to and from Venezuela
    • Reviewed passenger documentation to ensure compliance with Venezuelan immigration laws
    • Lead a team of twenty four (24) persons
  • Banco Provincial
    Customer Services Operator
    Banco Provincial
    Jul 1998 - Dec 1998 (6 months)
    • Informed clients of the bank about available financial services at the information desk
Education verified_user 0% verified
  • C
    Degree in Business and Tourism Management
    Central College of Caracas
    Mar 1991 - Oct 1994 (3 years 8 months)