Miguel Angel Torres

Miguel Angel Torres

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Stock Plan Administrator
Arizona, United States
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Résumé

Jobs verified_user 0% verified
  • Career Break
    Health and well-being
    Career Break
    May 2023 - Current (3 years)
  • Grafana Labs
    Global Equity Manager
    Grafana Labs
    Aug 2022 - May 2023 (10 months)
    - Enhanced shareholder communication, achieving a notable 15% increase in satisfaction through timely updates. - Utilized Carta software to maintain precise records, ensure compliance, and enhance communication efficiency. - Successfully managed day-to-day equity administration, ensuring the integrity of data in the stock administration database, resulting in a 98% accuracy rate. - Provided direct support to equity plan participants, answering inquiries, disseminating communications, and educational materials, leading to a 20% increase in participant satisfaction. - Collaborated with legal, HR, payroll, accounting, tax, treasury, and finance teams on equity-related processing, compliance, and reporting, fostering cross-functional alignment
  • Asana
    Global Equity Administrator
    Asana
    Mar 2021 - Aug 2022 (1 year 6 months)
    - Managed and executed benefits for equity compensation plans, overseeing equity awards and (ESPP). - Designed stock programs, maintained stock plan documentation, and ensured compliance with regulations and securities laws. - Oversaw equity plan administration, fostering communication with employees and Board members, and prioritizing data integrity. - Led a compliance program for Section 16, filing SEC Forms 3, 4, and 5 accurately and on time. - Achieved a 100% accuracy rate in SEC Form filings. - Collaborated with payroll and accounting for stock compensation reporting, both domestically and internationally. - Prepared equity-related data for external reporting, including 10Q, 10K, and Proxy Statement. - Orchestrated the preparation and
  • Shareworks by Morgan Stanley
    Senior CSM, Private Markets Learning & Development
    Shareworks by Morgan Stanley
    Jun 2018 - Feb 2021 (2 years 9 months)
    - Conducted over 100 training sessions and provided comprehensive project documentation, receiving accolades for excellence. - Pioneered the integration of Single Sign-On (SSO) for Private Market firms into the Shareworks platform, yielding a 30% enhancement in user authentication efficiency. - Led the implementation of HRIS/Payroll with Private Market clients, realizing a 20% reduction in implementation time and ensuring prompt client onboarding. - Formulated and sustained client-centric pages, resulting in a 25% surge in colleague awareness and efficiency when accessing current client information. - Functioned as the Subject Matter Expert (SME) for the Private Market client service team, contributing to a 15% decrease in client issues
  • Shareworks by Morgan Stanley
    Client Services Manager
    Shareworks by Morgan Stanley
    Jan 2016 - Jun 2018 (2 years 6 months)
    - Ensured 99% accuracy in record-keeping for employee and equity data. - Reduced discrepancies by 17%, optimizing data integrity processes. Resolved issues and escalated critical matters, achieving a 30% decrease in unresolved cases. Led stock award plan administration for Tier 1 private companies, fostering strong client relationships. - Conducted 100+ training sessions, earning consistently high marks from trainees. - Processed stock option exercises and award releases, achieving a 98% client satisfaction rating. - Maintained a 24-hour response time for client inquiries, ensuring prompt communication. - Managed 20+ client databases with a perfect 100% data accuracy rate. - Facilitated the smooth administration of stock options and a
  • US Bank
    Bank Teller and Personal Banker
    US Bank
    Apr 2013 - Dec 2015 (2 years 9 months)
    ♦ Excelled under rigorous goal deadlines, resulting in being contender 6 times consecutively for Star of Excellence Award ♦ Actively contributed to branch’s sales goals, which lead to receiving 2015 Q3 Quarter Pinnacle, and in addition, maintained branch operations compliance, obtaining 100% in RQA ♦ Routinely worked with clients, to build and deepen relationships and uncover their financial needs through thorough explanation of bank products and services to clients ♦ Contributed 80% of branch’s quarterly sales goals by creating career development plans for staff ♦ Collaborated with branch colleagues and partnered with the Business Banking team to support and refer small business customers with more complex financial needs ♦ Achieved 1 of
  • American Family Insurance
    Sales Intern
    American Family Insurance
    Mar 2013 - May 2013 (3 months)
    ♦Provided the highest level of customer satisfaction by a 100% by building and cultivating long-term customer relationships ♦Contacted prospective clients for the opportunity to quote their insurance business improve potential clients by 50%.
  • I
    Sales Assistant
    ITSUGAR
    Apr 2012 - Aug 2013 (1 year 5 months)
    ♦Provided Extensive work with visual standards and merchandising to design attractive window displays of the store ♦Maintained a presentable and orderly store appearance to reduce closing procedures by 1 hour during the day ♦Provided customers with an excellent shopping experience to increase revenue by about an average of $500 a day ♦Processed about 100 units of Inventory during weekly shipments for an accurate count of units. ♦Developed strong sales and interpersonal skills in order to upsell “sale of the week” items by 36 total in the Month of July ♦Awarded employee of the Month in July and August, July’s sales of $9,093 which increase stores goal by 15%
  • A
    Tutor
    America ReadsAmerica Counts
    Nov 2011 - Sep 2012 (11 months)
    ♦Conducted 3 individualized tutorial sessions for students to determine what skill areas require additional assistance. ♦Developed and implemented exercises and activities to facilitate and improve student’s academic progress by 40%. ♦Maintained all records required to document student’s attendance and academic improvement.
  • JCPENNEY
    sale associate
    JCPENNEY
    Nov 2011 - Jan 2012 (3 months)
    ♦Provided Excellent Customer Service ♦Greeted and assists customers in finding products and delivers outstanding customer service ♦Partnered with other team members when additional support is needed ♦Assisted with the SET processes by planning floor moves, placing graphics, and executing visual detailing ♦Identified sell-through opportunities and remerchandise the selling floor to increase rate of sale ♦Helped oversee and maintain all fitting room and sales floor recovery processes ♦Contributed to the execution of visual elements to support merchandising statements ♦Supported company shrink and safety initiatives
  • O
    Supervisor
    Oasis Raspados
    Jan 2010 - Sep 2012 (2 years 9 months)
    ♦Ensured that every customer receives outstanding service by Maintaining orderly appearance of overall store ♦Accurately and efficiently rang on register 100% and accurately maintain all cash and media at registers ♦Sustained 8 long hours by serving the customers by improving efficiency of the store productivity by 40% ♦Trained over 3 new employees every month by providing new skills and explaining procedures ♦Developed marketing resources by the creation of a Facebook Fan page Reaching 1,400 likes within 2 years
Education verified_user 0% verified
  • Salt lake community college
    Web/Multimedia Management and Webmaster
    Salt lake community college
    Jan 2020 - Dec 2021 (2 years)
  • Grand Canyon University
    Master of Business Administration (MBA, Business Administration and Management, General
    Grand Canyon University
    Jan 2016 - Dec 2017 (2 years)
    Skills: Presentations
  • W P Carey School of Business Arizona State University
    Bachelor of Arts - BA, Urban Policy
    W P Carey School of Business Arizona State University
    Jan 2011 - Dec 2015 (5 years)
    Skills: Presentations
  • W P Carey School of Business Arizona State University
    Bachelors of Science, Business Management and Minor in Spanish
    W P Carey School of Business Arizona State University
    Jan 2011 - Dec 2015 (5 years)
    Skills: Presentations
Projects (professional or personal) verified_user 0% verified
    Awards verified_user 0% verified
    • S
      One Solium Award
      Solium
      Jun 2016
    • Arizona State University
      New American University Scholar
      Arizona State University
      Aug 2011