M
Miguel Angel Ramirez
About
Detail
Community Manager
Colombia
Contact Miguel regarding:
work
Full-time jobs
Starting at
USD1k/month
Flexible work
Résumé
Jobs
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- AFleet Compliance Coordinator|AcertusMay 2024 - Current (2 years 2 months)• Monitor and ensure compliance with federal, state, and local regulations related to vehicle operations, including licensing, permits, and emissions standards. • Maintain accurate records of vehicle inspections, maintenance, repairs, and compliance activities. Keep track of driver qualifications and compliance documentation. • Identify potential risks related to fleet operations and develop mitigation strategies. Ensure compliance with insurance requirements and manage claims if incidents occur.
DispatcherWarpSep 2023 - Feb 2024 (6 months)• Utilize the Transportation Management System for efficient bid management and load coverage • Reach out to carriers to cover loads, handle spot market requests and ensure prompt recovery loads to maintain on-time performance • Communicate with carriers and customers to provide real-time updates on shipments status and address concerns or issues raised by customers- Billing SpecialistNears, Sustenta PolymersFeb 2023 - Aug 2023 (7 months)• Assist customers in reconciling discrepancies between invoices and payments, investigating and rectifying any billing errors promptly. • Skillfully address billing disputes, working closely with customers to identify and resolve issues while maintaining a customer-focused approach. • Analyze complex billing issues, collaborate with relevant departments, and find solutions that align with company policies and customer needs.
- CCustomer ServiceDec 2021 - Jan 2023 (1 year 2 months)• Identify areas of opportunity for cross-selling by offering products that fit their needs. • Handle incoming calls from customers regarding billing, technical service and orientation about the services provided by the company. • Basic troubleshooting for home internet, TV and mobile phone equipment Handling of tools such as Salesforce and managing of sensitive information
Education
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- BSecondary basic educationBachillerato| Colegio Libertador I.E.DFeb 2012 - Nov 2018 (6 years 10 months)