Miguelangel González

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SALESMAN/ADMINISTRATIVE ASSISTANT

Musicland

Nov 2024 - Feb 2025 (4 months)

Responsible for the main duties related to e-commerce sales specialized in music reproduction products and systems from vinyl to sound equipment, serving as a sales representative both in person and on demand. Additionally, I developed marketing strategies using Meta Business Suite for our social media and webpage, which enhanced our online presence and customer engagement. I was also responsible for implementing future changes to our e-commerce inventory through WordPress management, ensuring that our product offerings remained current and aligned with market trends.

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WAITER/VENDOR

Mestiere

Jan 2023 - Feb 2024 (1 year 2 months)

Customer service representative for diners in Vitacura's prestigious Coffeehouse, elaborating cross-selling and multitasking activities at every moment.

VIRTUAL ASSISTANT

We Clone You

Nov 2022 - Jan 2023 (3 months)

In-charge of different administrative tasks related to North American realtors' personal brands, I developed proficiency in tools such as G-Suite, Canva, and Slack. Additionally, I utilized automation techniques through CRM systems like Mailchimp to manage client communications effectively, setting up pre-determined messages and scheduling meetings to enhance operational efficiency. This experience not only honed my administrative skills but also provided insights into no-code development practices that streamline workflows and improve client engagement.

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Sales Advisor, Customer Service Executive

Vinilo Azul C.A

Apr 2020 - May 2022 (2 years 2 months)

As a Sales Advisor and Customer Service Executive, I served as a Creative Copywriter and Web Development Collaborator for an e-commerce webpage specializing in music vinyls and vintage clothing. Throughout the brand's progression, I gained valuable experience with various platforms, including Shopify, Facebook Business Manager, and Google Ads. Additionally, I applied growth marketing strategies through SEO and SEM campaigns, which significantly enhanced social media interactions, both organic and inorganic, thereby contributing to the overall success of the brand.

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SHAREHOLDERAND MANAGER

We Market S.A

Sep 2019 - Nov 2021 (2 years 3 months)

Essential piece in family business decision making, dedicated to groceries and beverages trading. This position allowed me to strengthen my knowledge and skills in customer service, inventory supervision and consumer behavior analysis.

ADMINISTRATOR

Playbook

Apr 2018 - Mar 2020 (2 years)

Chief Executive, Sales and Community Manager. It was my first job experience in Chile, where I discovered multitasking skills and consolidated my previous knowledge in Microsoft tools.

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COMMUNITY MANAGER

Mood Agency

Aug 2017 - Dec 2017 (5 months)

College internship in Social Media, responsible of written and advertising material for influencers social networks such as Ismael Cala and Mía Astral. These months brought me closer to advertising business by making weekly content grids, encouraging my creativity and getting involved for the first time with a work team.

Miguelangel González

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