Miguel Angel Gaytan Gonzalez

Miguel Angel Gaytan Gonzalez  new_releases

About

Detail

Founder at Front Source Mexico
Guanajuato, Mexico

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Housecall Pro
    Team Lead, Customer Support
    Housecall Pro
    Apr 2025 - Current (1 year 6 months)
    Liaison between customer and Company, troubleshooting several areas of the business, handling retention cases. Utilized Salesforce throughout the entire sales process, from Virtual Assistant to EE to Team Lead.
  • Housecall Pro
    Virtual Assistant
    Housecall Pro
    Dec 2024 - Current (1 year 10 months)
    As a Virtual Assistant, I provided comprehensive support to clients by managing schedules, coordinating communications, and ensuring efficient organization of tasks. My expertise in CRM tools and Google Workspace allowed me to streamline processes and enhance customer satisfaction. I utilized messaging apps and email to maintain clear communication, while also leveraging my skills in organization management to prioritize tasks effectively. Additionally, I applied my knowledge of customer service in the construction industry to address specific client needs, ensuring a high level of customer success. Although sales of technological solutions were not a primary focus, my familiarity with SaaS software contributed to my ability to understand c
  • Paricus
    Team Leader
    Paricus
    Sep 2023 - Nov 2024 (1 year 3 months)
    Team leader for a Call Center
  • F
    Founder
    Front Source Mexico
    May 2020 - Current (6 years 5 months)
  • OYO México
    Business Development Manager
    OYO México
    Nov 2019 - Nov 2020 (1 year 1 month)
    As a Business Development Manager, I was responsible for identifying new business opportunities, building and maintaining client relationships, and developing strategic partnerships to drive revenue growth. I conducted market research to inform business strategies and collaborated with cross-functional teams to align our offerings with client needs. Additionally, I utilized email communication for proposals, follow-ups, and nurturing new leads, ensuring a streamlined approach to client engagement and enhancing our overall business development efforts.
  • B
    Sourcing Manager
    Blue Artisan Group
    Mar 2019 - Nov 2019 (9 months)
    Material sourcing for all Clients
  • S
    Co-Founder
    Shield Corp Solutions
    Oct 2017 - Mar 2019 (1 year 6 months)
  • B
    Product Development and Sourcing Manager
    Blue Artisan Group
    Oct 2015 - Mar 2019 (3 years 6 months)
    As a Product Development and Sourcing Manager, I was responsible for overseeing the entire product lifecycle, from concept to market launch, ensuring alignment with customer needs and business objectives. I collaborated closely with cross-functional teams to identify market trends and develop innovative product solutions. Additionally, I conducted thorough report analysis, utilizing data from clients and pricing forms to assess ROI and determine necessary next steps, including the potential need for new providers, thereby enhancing our strategic decision-making processes. I also utilized various messaging apps, including email, Slack, WhatsApp, Google Meets, and Zoom, to facilitate effective communication and collaboration among team member
  • Blue Artisan Group
    Client Services
    Blue Artisan Group
    Nov 2014 - Oct 2015 (1 year)
    Overseeing production, from materials to end product
  • T
    Account Manager
    TrueBlue Production
    Jul 2013 - Sep 2014 (1 year 3 months)
    Hndling several accounts for the business from forecasting to production to logistics
  • Teletech
    Service Delivery Administrator
    Teletech
    Dec 2006 - Aug 2011 (4 years 9 months)
    Service Delivery Administrator for a 3000 employee building working closely with the Site Director overseeing all aspects of the business
Education verified_user 0% verified
  • Google Digital Garage
    Fundamentals of Digital Marketing
    Google Digital Garage
    Sep 2020
  • C
    Associate Degree in Art
    Colegio de Gastronomia Cesar Ritz
    Jan 2005 - Jan 2008 (3 years 1 month)