Customer Care Representative en Accedo Technologies
Pereira, Risaralda, Colombia
Results-driven individual with strong communication and problem-solving skills seeking a customer service representative role.
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Waiter/Server
Argentine roasts
May 2024 - Oct 2024(6 months)
Responsabilities As a waiter in an Argentine steakhouse restaurant I was responsible for taking customers' orders, serving food and drinks, providing recommendations on different cuts of meat, ensuring customer satisfaction, and maintaining a clean and organized dining area.
Customer Service Representative
Bold Business
Jan 2022 - Apr 2024(2 years 4 months)
Responsabilities I was responsable for addressing customer inquiries and resolving complaints, providing information about products or services, processing orders and returns, maintaining customer records, and ensuring overall customer satisfaction. Achievements
Sales Representative
ATT
Mar 2017 - Dec 2020(3 years 10 months)
As a cellphone and mobile data plan sales representative I was responsible for understanding and promoting different cellphone models and mobile data plans to customers, providing personalized recommendations based on customer needs, addressing inquiries about features and pricing, processing sales transactions, and ensuring customer satisfaction.
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Billing Agent
ACCEDO 247
Feb 2015 - Jan 2017(2 years)
Managed billing inquiries and resolved customer concerns in a timely manner, handled billing disputes and negotiated payment terms with clients and provided exceptional customer service and support for billing-related issues.