Miguel Ángel Castañeda Cano

Miguel Ángel Castañeda Cano

About

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Customer Care Representative en Accedo Technologies
Pereira, Risaralda, Colombia

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Full-time jobs

Timeline


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school
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Résumé


Jobs verified_user 0% verified
  • A
    Waiter/Server
    Argentine roasts
    May 2024 - Oct 2024 (6 months)
    Responsabilities As a waiter in an Argentine steakhouse restaurant I was responsible for taking customers' orders, serving food and drinks, providing recommendations on different cuts of meat, ensuring customer satisfaction, and maintaining a clean and organized dining area.
  • Bold Business
    Customer Service Representative
    Bold Business
    Jan 2022 - Apr 2024 (2 years 4 months)
    Responsabilities I was responsable for addressing customer inquiries and resolving complaints, providing information about products or services, processing orders and returns, maintaining customer records, and ensuring overall customer satisfaction. Achievements
  • ATT
    Sales Representative
    ATT
    Mar 2017 - Dec 2020 (3 years 10 months)
    As a cellphone and mobile data plan sales representative I was responsible for understanding and promoting different cellphone models and mobile data plans to customers, providing personalized recommendations based on customer needs, addressing inquiries about features and pricing, processing sales transactions, and ensuring customer satisfaction.
  • A
    Billing Agent
    ACCEDO 247
    Feb 2015 - Jan 2017 (2 years)
    Managed billing inquiries and resolved customer concerns in a timely manner, handled billing disputes and negotiated payment terms with clients and provided exceptional customer service and support for billing-related issues.
Education verified_user 0% verified
  • H
    High School en Technical bachelor's degree CEBBR
    Sep 2018 - Jun 2020 (1 year 10 months)
  • Sena
    INGLES BREAKTHROUGH
    Sena
    Mar 2014 - Nov 2014 (9 months)