M

Midhat Zehra

About

Detail

ServiceNow Developer at Sonova Group
National Capital Territory of Delhi, India

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Sonova Group
    ServiceNow Developer
    Sonova Group
    Apr 2024 - Current (2 years 6 months)
  • ING Hubs Poland
    Engineer III
    ING Hubs Poland
    Jan 2023 - Current (3 years 9 months)
    Module – SecOps | ServiceNow • Proficient in designing and implementing security incident response workflows within ServiceNow. • Strong understanding of IT security principles and best practices. • Skilled in custom application development, UI customization, and scripting within ServiceNow. • Collaborative team player with excellent communication and problem-solving skills. • Collaborated with cybersecurity teams to define security response flows and integrate them into ServiceNow • Developed custom scripts and business rules to automate repetitive security tasks and increase efficiency. • Maintained and upgraded the ServiceNow platform, ensuring it complies with the latest security standards and regulations. Show less
  • Bristlecone
    Specialist
    Bristlecone
    Dec 2021 - Dec 2022 (1 year 1 month)
    Module – IntegrationHub | PSM • Designing, developing, architecting, analyzing, improving, and testing spokes like Zendesk, SAP etc. and integrating with ServiceNow using Flow Designer and passing it on to the ServiceNow team • Designing various operations like POST, PUT, GET, DELETE and implementing the same on the ServiceNow platform using Actions in Flow Designer • Building outbound flows, webhooks, Remote Tables, Scripted REST APIs • Developing quality documentation that clearly articulate solutions and the ability to perform demonstrations Show less
  • Sopra Steria
    Senior Software Engineer
    Sopra Steria
    Jul 2021 - Dec 2021 (6 months)
    Module – ITSM ServiceNow • Engaged in design, development and deployment of UI Policies, Client Scripts, Business Rules etc. on catalog items in ServiceNow Instance • Coordinated with ITSM team to design, develop, configure, test, document & deploy changes and fix defects in the Snow Instance • Provided strategy and technical insight in designing and supporting Asset Management based on best practices in ITSM/ITAM • Utilized Transform Maps to migrate the data inside the instance • Worked effectively within a Agile Framework and prioritized the assigned tasks & focused on sprint goal delivery Module – HRMS PeopleSoft • Designed the Technical specifications for Data mapping, conversions and interfaces • Designed and developed Pages, Interface
  • Sopra Steria
    Software Engineer
    Sopra Steria
    Sep 2018 - Jul 2021 (2 years 11 months)
  • Sopra Steria
    Engineer Trainee
    Sopra Steria
    Aug 2018 - Sep 2018 (2 months)
Education verified_user 0% verified
  • Ajay Kumar Garg Engineering College
    B.Tech, Information Technology
    Ajay Kumar Garg Engineering College
    Jan 2014 - Dec 2018 (5 years)