Founding Operations Manager
Bright Learning School
Aug 2024 - Mar 2026 (1 year 8 months)
Co-built and operationally launched a private preschool, designing the business operating model from concept through day-to-day execution.
• Built standardized operational workflows for admissions, scheduling, procurement, parent communication, classroom coordination, and internal team collaboration.
• Designed systems that improved operational consistency, scalability, and communication across academic and administrative functions.
• Led process improvement initiatives by identifying bottlenecks, analyzing workflows, and implementing practical operational solutions.
• Redesigned the student arrival operation, reducing average drop-off time by approximately 33% through workflow redesign, role specialization, and real-time communication.
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