Michelle C. Meneses

Jobs 0% verified

Sales Team Lead

Icon Solutions Group

Sep 2022 - Nov 2024 (2 years 3 months)

• Manage a Sales Team, listening to their calls, looking for áreas of opportunities to maintein their numbers on goal, coachings, one - one sessions, follow ups with admin task (PTO, OT, UT, DP).
A

Retention AT&T

ACT,

Dec 2021 - Jul 2022 (8 months)

• Assist clients with their lines or cable service when they were not happy with the service and wanted to cancel, by upselling the product and avoiding cancellations when possible.
C

Medical Interpreter

Certified Languages International,

May 2018 - Dec 2021 (3 years 8 months)

• Interpret for Medical issurances English to Spanish or Spanish to English as needed, assist clients to get their insurance, follow up to potencial clients.
M

Receptionist - Shift Manager

Mesón Panza Verde Antigua Guatemala

Dec 2016 - May 2018 (1 year 6 months)

• Coordinate events, surpervise hotel and restaurant, make sure that the guests were comfortable having everything that they needed.
S

Sales - Floor Support/ trainer assistant

Spirit Airlines C3,

Jul 2013 - Nov 2016 (3 years 5 months)

• Provide trainer to New hires, assist as floor support when needed.
O

Sales -Technical support - trainer

Orbitz.com Serio,

Mar 2012 - Jun 2013 (1 year 4 months)

• Provide information about vacations packages, assist with purchases, changes or cancelations, Provide training to New hires
A

Customer Service

Allied Global Center,

Apr 2010 - Dec 2011 (1 year 9 months)

• Provide customer support by phone, emails and chats when activating New lines or basic troubleshoot.
Manager

Icon Solutions Group

Education 0% verified

Michelle C. Meneses

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Michelle's behavioral traits
Michelle's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.