Dependable and customer-driven professional with strong communication, adaptability, and problem-solving skills. Known for delivering quality service, maintaining efficiency, and supporting team success in fast-paced environments.
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Customer Service Associate
EXL Services
Jan 2024 - Current(2 years 6 months)
Provides accurate and timely assistance to customers across multiple channels. Recognized for consistent performance and enhanced remuneration.
Customer Support Representative
Qualfon
Jan 2022 - Jan 2024(2 years 1 month)
Delivered remote customer care with professionalism and empathy. Resolved client issues efficiently, improving satisfaction and retention.
A
Sales Associate
Asia Schuh
Jan 2021
Supported daily store operations and promoted product sales. Assisted customers in selecting items to enhance buying experience.
B
Store Assistant
Briquito Silvanas
Jan 2018 - Jan 2019(1 year 1 month)
Handled sales transactions and customer inquiries. Maintained store organization and inventory accuracy.