Micheli Cristina Soares De Andrade
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Micheli Cristina Soares De Andrade

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São Paulo, Brazil
Contact Micheli regarding: 
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Full-time jobs
Starting at USD2k/month
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Timeline

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Education

Résumé

Jobs verified_user 0% verified
  • W
    Technical Support Analyst
    Wedigitek Foodtech
    May 2024 - Jun 2025 (1 year 2 months)
    • Managed First Call Resolution (FCR) for IT support tickets, achieving high customer satisfaction through efficient problem-solving • Executed system updates, APK installations, and Linux/backoffice configurations for seamless operational continuity • Conducted training sessions for managers on system optimization and best practices, improving team technical competency • Collaborated cross-functionally to streamline support processes and enhance system reliability
  • T
    Office Assistant
    Technopark Comércio de Artigos Ópticos
    Jul 2022 - May 2024 (1 year 11 months)
    • Managed multi-channel customer inquiries (email, phone, in-person) with focus on resolution and satisfaction • Prioritized and processed orders while maintaining accuracy and attention to detail • Implemented quality verification procedures that improved delivery efficiency and client satisfaction rates
  • P
    Store Attendant & Sales
    Paskel Lanchonete, Susan Fruit, Solange Pereira de Almeida
    Jan 2021 - Jan 2022 (1 year 1 month)
    • Delivered outstanding customer service in fast-paced retail environments • Managed cash transactions, inventory control, and promotional activities
Education verified_user 0% verified
  • A
    Bachelor's Degree in Software Engineering (In Progress)
    Anhanguera University
    Aug 2023 - Current (2 years 11 months)
    Relevant Coursework: Software Development • Systems Analysis • Programming Fundamentals