Accomplished ERP Support Consultant with 12+ years of specialized experience in Microsoft Dynamics Business Central and Dynamics AX 2012 implementations, migrations, and post-go-live support, plus 15+ years of broader IT infrastructure and MIS leadership. Proven track record leading end-to-end system transitions and multi-site rollouts for enterprise clients across retail, food and beverage, and real estate. Skilled at translating business requirements into system configurations, executing complex data migrations, and bridging technical and business teams to reduce downtime and improve operational efficiency. Experienced supporting distributed teams and enterprise clients across Australia, Malaysia, and the Philippines.