Michael Owo

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Sr. IT Project Manager – Customer Success Remote

Walmart, Inc.

Jan 2023 - Current (3 years 8 months)

• Strategic Leadership: Manage external business intelligence developers, solution architects and project partners (onshore/offshore) to create data-driven strategies, evaluate success metrics, and improve performance of supply chain digital transformation. Led the product vision and strategy for walmart.com website final mile delivery for products and customer experience, prioritizing capabilities for cost-effective and timely movement of goods to distribution centers, stores and door steps of the customers. • Vendor, 3rd Party Logistics, and Procurement Management: Collaborate with vendors and cross functional 3rd Party Logistics (3PLs) such as J. B. Hunt, UPS, Ryder, FedEx Freight, GXO, Americold, Penske, and Swift, amongst others, nat

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Sr. Technical Product Manager – Global Customer Success (Digital) Remote

NIKE, Inc.

May 2021 - Dec 2022 (1 year 8 months)

• Product Management: Led cross-functional teams in the creation of product/project vision and multi-year roadmap, fostering collaboration between Engineering and Business teams to ensure alignment with strategic objectives. Utilized Confluence, Aha and Jira for project tracking. • Data Analysis: Utilized data-driven insights to forecast weekly data, driving strategies for improved sales metrics and delivery adherence, resulting in enhanced operational efficiency and customer satisfaction. • Continuous Improvement Process: Collaborated with Business Process Managers (BPMs) across core pillars such as plan, source, deliver, and enable to align SAP GTS functionalities with overarching business objectives to ensure compliance with internati

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Sr. Procurement and Project Manager

GOOGLE INC.

Feb 2019 - Apr 2021 (2 years 3 months)

• Procurement Negotiation: Successfully negotiated favorable procurement contracts with vendors and suppliers, optimizing cost efficiency. • Business Process Analysis: Produced comprehensive business requirements in collaboration with technical resources, analyzing business processes and workflows to align with organizational needs. Delivering SAP EWM process solution designs for implementations, including Fiori apps, for optimizing inbound and outbound warehouse operations, internal inventory movements, cycle counting, and RF transactions. organizational and operational drive. • Demand Monitoring: Monitored the company's product demand to prevent shortages, ensuring consistent supply chain and warehouse operations from Picking Tickets,

Business Process Analyst

Texas Southern University

Nov 2016 - Jan 2019 (2 years 3 months)

• Business Process Analysis: Produced comprehensive business requirements in collaboration with the University President, analyzing business processes to align with organizational needs. Ensured the effective management of data processes for over 3,500 employers and sponsors on the university database using Raiser Edge Software, guaranteeing updated and accurate records.

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Global Supply Chain Business Systems Analyst – Customer Success

Medline Industries

Mar 2012 - Nov 2016 (4 years 9 months)

• Supply Planning and Vendor Management: Managed the distribution and expediting process for a large portfolio of sterile procedure trays, improving expedited logic and process efficiency by 35%. Managed a vendor base of 150+ vendors in North America, Europe, and Asia. Updated master data and key planning assumptions in Anaplan RapidResponse to ensure accurate and balanced supply plans. • Stock Transfers: Facilitate stock transfers between locations nationwide to improve service levels in different warehouses, coordinating warehouse task, shipping, implementing hardware and software solutions to meet demand. Conducted vendor reviews and consolidated decision-making models to streamline operations and improve efficiency. • Distributor Par

Military Spouse

US Navy

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