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michael obi

About

Detail

Customer Service Agent
Brazil
Contact michael regarding: 
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Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • D
    Appointment setter
    Deluxegarages
    Sep 2024 - Feb 2025 (6 months)
    Set appointments for the sales representatives
    Did inbound and outbound calls
    Sent messages to clients
    Filled out customer information
  • R
    Customer support analyst
    RedCloud Technology
    Jan 2024 - Aug 2024 (8 months)
    Provided customer services to clients on the platform, ensuring a high level of satisfaction and support. Created leads for the sales team, contributing to the overall sales strategy and success. Assisted with marketing campaigns by providing valuable customer insights and feedback. Filled out daily orders accurately and efficiently, maintaining operational flow. Helped out with clients' distribution information, ensuring timely and effective communication. Collaborated with the customer success management team to enhance client relationships and retention. Additionally, engaged in lead generation and appointment setting for the sales team, which further supported the sales process and contributed to business growth.
  • Getmyboat
    Customer Service Agent
    Getmyboat
    Jan 2023 - Oct 2023 (10 months)
    - Assisted customers
    - Gatekeeping Inbound calls
    - Phone outreach
    - Email outreach
  • E
    Customer Service Agent
    Explore Media
    Jan 2022 - Jan 2023 (1 year 1 month)
    - Answered calls regarding clients
    - Assisted clients that needed help
    - Explained products to customer
    - Retained customers
  • L
    Sales Assistant
    Lions Heart Sales Company
    Jan 2019 - Jan 2021 (2 years 1 month)
    - Door to door sales
    - Explainatoon of products
    - Demonstration of how products can be used
Education verified_user 0% verified
  • U
    Bachelor of Technology in Information
    University of Anhanguera
    Jan 2023 - Current (3 years 10 months)
  • F
    High School Diploma
    Flourish Hall International School
    Jan 2015 - Jan 2020 (5 years 1 month)