M
Michael Luong
About
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California, United States
Résumé
Jobs
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Executive Administrative PartnerPropellerAug 2022 - Apr 2025 (2 years 9 months)• Provided high-touch support to the Managing Director and leadership team, including complex calendar management across time zones, high-priority meeting coordination, and inbox support • Oversaw San Francisco office operations: maintained vendor relationships, managed office supply inventory, and led hybrid workspace logistics • Planned and executed internal events, leadership offsites, team celebrations, and executive dinners • Coordinated end-to-end travel and accommodations for executives and guests; processed expense reports and ensured compliance with company policies • Developed documentation systems and streamlined internal processes that improved operational efficiency across the leadership team • Maintained strict confident- Employment AnalystSan Francisco State UniversityApr 2019 - Aug 2022 (3 years 5 months)• Managed onboarding and compliance documentation for new hires; maintained accurate and confidential employee records • Acted as the primary point of contact for HR inquiries across departments; ensured sensitive issues were handled promptly and discreetly • Facilitated background checks, benefits paperwork, and policy communications with faculty and administrative staff • Regularly supported university-wide hiring initiatives and process improvement projects
- KHR & Benefits Administration SpecialistKaiser Permanente Medical Group (TPMG)Sep 2018 - Mar 2019 (7 months)• Delivered timely, accurate support to physicians and medical staff regarding health benefits, life events, and retirement options, ensuring a positive employee experience • Maintained and audited employee records in PeopleSoft HRIS, ensuring data integrity, regulatory compliance, and internal alignment across HR and payroll • Served as a trusted point of contact for sensitive benefits inquiries, escalating complex issues and coordinating with insurance providers when needed • Partnered with HR leadership to support internal audits, reporting, and cross-functional projects aimed at streamlining administrative workflows • Demonstrated confidentiality, professionalism, and attention to detail in a healthcare environment with complex com
- HR Operations SpecialistAnaplanAug 2017 - Mar 2018 (8 months)• Acted as a central HR operations partner, owning onboarding logistics, employment verifications, and benefits coordination for new hires and internal transfers • Liaised between HR, IT, and Workplace teams to ensure seamless Day 1 readiness, including desk assignments, equipment provisioning, and orientation materials • Managed background check processes in coordination with third-party vendors, ensuring timely clearances and positive candidate experience • Developed internal HR documentation and improved tracking systems for compliance and operational consistency • Supported People Team initiatives and played a key role in reinforcing Anaplan's employee-first culture during a period of rapid growth
- Talent Acquisition Program SpecialistWorkdayNov 2015 - Jun 2017 (1 year 8 months)• Provided high-level support to talent acquisition leaders and hiring teams, coordinating complex interview scheduling across multiple stakeholders and time zones • Administered and optimized the employee referral program, tracking performance metrics and partnering with recruiting leadership to increase engagement and visibility • Created candidate-facing communications, ensuring a consistent and professional experience throughout the hiring lifecycle • Collaborated with HRBPs, recruiters, and hiring managers to streamline logistics and improve process efficiency during peak hiring periods • Built strong internal partnerships and earned trust as a go-to problem-solver for fast-changing scheduling needs and recruitment initiatives
Education
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- BB.S.Jul 2025 - Current (1 year 4 months)