Manager, Final Mile Operations
Peloton Interactive
Jan 2021 - Apr 2024 (3 years 4 months)
• Managed the North American 3PL final mile operations network, ensuring efficient deliveries and operational excellence • Provided direct leadership for over 30 final mile facilities, driving efficiencies and leveraging data analysis to enhance performance with an intensive focus on the customer experience • Served as a key stakeholder in a cross-functional team for a new product launch, collaborating with marketing, production, finance, and supply chain teams to ensure cohesive execution • Led vendor management initiatives, focusing on performance improvement and growth in partnership with 3PL leadership teams, while consistently meeting service level agreements (SLAs)