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Michael Burrell
About
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New York, United States
Résumé
Jobs
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- BExecutive AssistantBrian Orter Lighting Design, LLC (BOLD)Mar 2024 - Jul 2026 (2 years 5 months)• Served as primary support to the owner and CFO, managing business and personal priorities with discretion and follow-through
• Built a revenue analysis spreadsheet by project and client that gave leadership clearer visibility into profitability
• Created a new process for managing project photography, including securing usage rights that had not been tracked before
• Negotiated pricing with vendors on office supplies and equipment, lowering recurring costs
• Managed monthly internal billing, CFO expense reports, vendor correspondence, and lien waiver drafting
• Planned office events and holiday gifting, and coordinated employee travel and all shipping/messenger logistics - BOffice ManagerBrian Orter Lighting Design, LLC (BOLD)Mar 2023 - Current (3 years 8 months)• The second promotion in three years since joining, taking full ownership of day-to-day office operations
• Built and now run the company’s recruitment pipeline, creating a structured process for candidates from job posting through hire
• Manage accounts receivable and accounts payable, including recording and depositing payments and processing vendor invoices
• Own certificate of insurance (COI) tracking with insurance carries and the PEO to keep the company compliant - BOffice AssistantBrian Orter Lighting Design, LLC (BOLD)Mar 2023 - Mar 2024 (1 year 1 month)• Shaped a newly created role from the ground up, taking on more responsibility than the position was originally scoped for as my capabilities became clear
• Led the overhaul and redesign of the company website
• Located and organized executed agreements across every active project in the company’s Ajera system and shared drives
• Managed office supplies, scheduling, and tech troubleshooting as the main point of contact for the office 
Live Event AssociateExecOnlineFeb 2022 - Sep 2023 (1 year 8 months)• Facilitated 4-5 live training sessions per week for groups of 10-20 senior level executives from top companies
• Troubleshot technical issues in real time to keep sessions on track and executives on schedule- NCovid-19 Vaccination Program SupportNYC Dept. of Health Aya Healthcare ProMobileApr 2021 - Apr 2022 (1 year 1 month)• Processed high volumes of vaccine recipients, in the hundreds daily during the height of the pandemic, adapting smoothly as demand tapered in later months
• Recognized as a standout team member; manager offered to recommend me for permanent roles with NYC Dept. of Health
• Connected non-English speaking recipients with on-site or remote translators and guided those with mobility issues along accessible paths - QCustomer Services RepresentativeQuontic BankMar 2019 - Jun 2019 (4 months)• Guided clients through entering their own data into secure online portals via phone and chat, maintaining strict process compliance without ever handling sensitive information directly
• Completed required compliance training for data privacy protection and risk mitigation in a highly regulated banking environment - Group Fitness TrainerF45 TrainingMay 2018 - Aug 2021 (3 years 4 months)• Led 8-15 group training classes per week with 20-30 participants each, delivering individualized coaching at scale
• Onboarded new clients, helping build lasting relationships that supported member retention and sales - TAdministrative / Web Design AssistantThe Burrell GroupSep 2015 - Apr 2017 (1 year 8 months)• Supported office administration while building early web design skills in HTML, CSS, and WordPress
Education
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- BFA, Musical TheatreTexas State UniversityAug 2013 - May 2017 (3 years 10 months)3.9 GPA, Summa Cum Laude, Dean’s List (8 consecutive semesters), Honors College