Senior Security Solutions Architect, Global Security Specialist Group
Elastic
Oct 2019 - Jun 2022 (2 years 9 months)
Served as the main security solutions point of contact for both accounts and account managers
Developed a comprehensive picture of customers’ goals and objectives, and articulated how Elastic Security offerings help address their needs.
Created and owned value-based relationships at all levels in customer organizations.
Advised the sales team on effective ways of positioning Elastic Security products, solutions, and services.
Acted as the voice of the customer and community by communicating needs, gaps, and enhancements to Elastic engineering and leadership teams.
Subject matter expert on the holistic Elastic Security Solution, including but not limited to SIEM, Endpoint Security, Threat Intelligence, SOAR, Cloud, and XDR offerings.