Michelle Garcia
About
Detail
IT Project Manager & Scrum Master
Costa Rica
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work
Full-time jobs
Starting at
USD3.5k/month
Résumé
Jobs
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IT Project Manager & Scrum MasterCitiAug 2021 - Current (5 years)- Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs - Conducts routine operational or administrative work at PTS-W - Manages execution of project in accordance with organization's project management methodology - Develops, prioritizes and submits project plans, budgets and methodologies across a range of key projects - Defines project resources, performance reviews and post implementation evaluations - Takes ownership of the successful implementation of a set of projects that collectively can comprise a program - Lead the most complex or critical projects; monitor progress and performance against the project plan; identify and resolve operational problems and minimize delays- Contract Management SpecialistIBMMay 2019 - Jan 2021 (1 year 9 months)- The role includes leading local, global and large-scale projects focused on transforming and prioritizing processes with end-to-end integration or process management, leadership, relationship, operational and technical support - Accurately handle processing/transaction requirements - Manage projects with Agile Methodology and solutions orientation - Monitor and evaluate trends and root causes taking ownership of problem resolution, business performance, and business controls to promote client satisfaction and achieve operational results - Collaborate and work closely with customers and key partners to identify and initiate tactical and strategic activities - Financial analysis and reporting - Managed Security Services process - Billing pr
- Senior Project Management AdministratorIBMJan 2015 - Apr 2019 (4 years 4 months)- Understanding the values and principles of agile - Coordinates Sprint Planning, Daily Sprints, Story Kickoffs, Retrospectives and Showcases to the team members - Ensures that the team is focused on the highest client priorities, optimizes their day-to-day workflow, escalating blockers and resolving impediments when required to avoid risks to the project progress or deliverables - Lead multiple projects simultaneously - Migration projects - Analyze, create and implement project plans to assist with the control and execution of a project according to its needs and expectations, considering the complexity and risk level - Reporting: Coordinate meetings with senior stakeholders to monitor quality, impacts, dependencies and project progress -
Education
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- Bachelor's degree, Admnistración de Empresas con énfasis en Banca y FinanzasUniversidad HispanoamericanaJan 2018 - Current (8 years 7 months)