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Mario Hernandez
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Senior Executive
Mexico City, Mexico
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Digital Banking DirectoreverisNov 2020 - Jul 2021 (9 months)Pre and Post Sale Support for all everis Digital Banking Solutions. Banorte, Afirme, BanBajio and Banregio Customer Manager. Provide sales support and solution expertise on qualified opportunities including all managed service offerings specific to the Digital Banking practice.- Head of Mobile and MessagingCitibanamexFeb 2014 - Feb 2016 (2 years 1 month)Responsible of the Business Development of CitiBanamex Mobile and Messaging (eStatements, Alerts and Notifications) Channels. My principal achievements were: 1.- Mobile banking platform stabilization. With this stabilization, we kept a monthly channel growth of 25% month by month. We also increased the average percentage by transaction, setting it to 5 thousand pesos per transaction (the highest in Mexico), improving customer experience and a new look and feel. 2.- Messaging platform stabilization which helped us achieve huge savings in paper suppression (more than 10 million pesos) in 2014; and with a massive enrollment customer strategy, CitiBanamex had savings of more than 20 million pesos in 2015. Because of this savings, I was named Gl
- Innovation, Research and Development HeadBanorteJan 2002 - Feb 2015 (13 years 2 months)Banorte. In charge of Payworks, technical pre sales, post sales and Integration team. Also responsible of the Alternate Channels development team, and the Innovation Business Unit. Among the main achievements under my management are: 1.- Conceptualization, implementation and managing the Banorte Mobile Solutions, having more than two million transactions in three years; a record in the Mexican Financial Market, Software token and Pago Movil implementations. 2.- Helping increase the Acquiring Business through new solutions, and helping Banorte to have the most aggressive organic growth in the Mexican financial industry. 3.- Responsible for the business and technological development of the new Banorte portal and in the process of implementing
- Mainframe HeadBanorteMay 1998 - Dec 2002 (4 years 8 months)Hired to accomplish the Y2K technical effort, and to help Banorte to professionalize the MainFrame technical support. In charge of the DRP strategy of the whole Financial Group. At that time we had to accomplish several DRP tests, being the first ones in Mexico to give services to several Banorte ATM's and branches from Philadelphia on a Sungard Recovery Services facility.
- MMainframe System Engineer andMay 1989 - Apr 1998 (9 years)Bancomer Helped Bancomer to establish its first storage architecture, implementing DFSMS in all Bancomer sites, I received three certifications from IBM, Storage Architect, MVS Architect, and Disaster Recovery Architecture, being at that time the only one in Mexico. Participation in the "CENTRO ESPEJO" project. Which its idea was to build from the ground a Business Recovery Facility outside Mexico City, The Centro Espejo was built in Monterrey, and I was part of the team for setting everything together.
- MFounderMHG Consulting ServicesDigital transformation and acceleration consulting, with big focus on the Financial Industry. We help our customers to achieve their goals, to understand how to accept the new waves in the digital transformation, and to find the correct innovation process for a specific customer.
- 2Head of Mexico2BrainsIn charge of the opening of Mexico Office. 2Brains is a Digital Product accelerator, that help customers to create the best digital products ever.
Education
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- Bachelor of Business AdministrationUniversidad PanamericanaJan 1981 - Jan 1998 (17 years 1 month)