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MERLY HERNÁNDEZ

About

Detail

Bucaramanga, Santander, Colombia
Contact MERLY regarding: 
work
Full-time jobs
Starting at USD900/month

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Foundever
    customer service representative and sales representative.
    Foundever
    Oct 2022 - Mar 2024 (1 year 6 months)
    Worked as a Management of internet service invoices. Handling disputes about unrecognized charges. Offering new internet upgrades and selling the product.
  • Teleperformance
    customer service representative and tech support representative.
    Teleperformance
    Oct 2020 - Sep 2022 (2 years)
    Management of shipping information and order status of online purchases. Offering assitsance to the sellers and buyers on how to handle a dispute about a purchase or sale.
  • Accedo Technologies
    customer service representative
    Accedo Technologies
    Jul 2018 - Sep 2020 (2 years 3 months)
    Worked assisting the customers charges made on their bank accounts. Reporting fraud transactions. Helping the customers on how to handle and pay their credit cards.
Education verified_user 0% verified
  • U
    Bachelor in Psychology
    Universidad de Investigación y Desarrollo (UDI)
    Feb 2024 - Current (2 years 3 months)
  • Universidad Nacional
    Bachelor of Science
    Universidad Nacional
    Sep 2006 - Jul 2011 (4 years 11 months)