• Assists customers on general queries, post and pre transactions via email, chat and phones.
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Customer Service Representative
SykesSitel now Foundever
Oct 2022 - Jan 2023(4 months)
• Respond to customer on their issues/concerns regarding previous purchases through emails and chats
Customer Service Representative/Audit
iPloy Staffing Solutions
Jul 2019 - Aug 2021(2 years 2 months)
• Assists patients, caregivers, health providers regarding issues on their medical equipment. • Gather and make follow ups on paper works needed to avail healthcare coverage.
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Customer Service Representative
Wipro BPO Phils. Ltd.
Sep 2014 - Mar 2019(4 years 7 months)
• Provide resolution to customer or clients on their issues or concerns on post purchases made online and in store through calls and emails. • Assists customers on their queries for a certain products or services.