Mendez acosta , katty María
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Mendez acosta , katty María

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Santiago de los Caballeros, Santiago, Dominican Republic

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Résumé

Jobs verified_user 0% verified
  • Melia Hotels International
    Guest Service Agent
    Melia Hotels International
    Feb 2024 - Jan 2025 (1 year)
    Managed reservations and handled inquiries via phone, email, and in person.
  • S
    Bilingual Emergency Call Taker
    Sistema Nacional de Atención a Emergencias y Seguridad 9-1-1
    May 2017 - Jun 2022 (5 years 2 months)
    Answered emergency calls in English and Spanish in a fast-paced environment.
  • H
    Costumer Service
    Hershey's ice cream shop
    May 2008 - Aug 2008 (4 months)
    Managed customer inquiries and resolved issues promptly, providing exceptional service.
  • U
    Costumer service agent
    UNO Call Center
    Resolved customer complaints promptly, maintaining positive customer relations.
  • P
    Housekeeper
    Port O Call Hotel
    Managed inventory and restocked cleaning supplies to maintain efficient operations.
  • H
    Concierge
    Hard Rock Hotel Punta
    Exceptional communication and problem-solving skills in high pressure, fast-paced environments.
  • C
    Collections Manager
    Callmax Dominicana
    Conducted regular audits to ensure compliance with debt collection laws and regulations.
  • W
    Ride operatior
    Wonderland Pier
    Trained in ride procedures, emergency protocols, and customer service
  • A
    Collections Manager
    Asterix
    Expertise in creating and implementing innovative strategies to maximize collections efficiency.
Education verified_user 0% verified
  • I
    Costumer Service courses
    INFOTEP
  • D
    English language courses
    Dominico Americano Institute
  • I
    Administrative Management and Accounting
    Instituto Politécnico Femenino Nuestra Señora de las Mercedes
  • T
    Business Administration
    TECHNOLOGICAL UNIVERSITY OF SANTIAGO (UTESA)