Melissa Venter

Melissa Venter

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Impact-Driven Digital Experience & Marketing Leader | AI & Digital Strategy | Turrito & Dial a Nerd
Gauteng, South Africa
Contact Melissa regarding: 
work
Full-time jobs
Starting at ZAR50k/month ~USD3.13k/month
Flexible work
Starting at ZAR500/hour ~USD31.3/hour
groups
Networking

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Résumé

Jobs verified_user 0% verified
  • Turrito Pty Ltd
    Digital Experience Manager
    Turrito Pty Ltd
    Jun 2023 - Current (3 years 4 months)
    As a Digital Experience Manager, I lead the strategy and execution of seamless, impactful digital journeys across all customer touchpoints. My role bridges marketing, technology, and customer experience to ensure that every interaction—whether through our website, business systems, mobile platforms, social media, email, digital events or digital campaigns—is intuitive, engaging, and aligned with our brand promise. I work cross-functionally with product, IT, and operations teams to transform insights into action—leveraging data, user feedback, and analytics to enhance customer satisfaction, boost engagement, and drive business growth. From optimizing UX across platforms to improving digital adoption and system usability, I focus on creating
  • Dial a Nerd
    Marketing Manager
    Dial a Nerd
    Nov 2015 - Current (10 years 11 months)
    Manage all the marketing for Dial a Nerd. Roles and responsibilities include but are not limited to: - Social Media Management - LinkedIn, Facebook, Twitter, Google My Business - Media Bookings - Search Engine Marketing - Content Marketing - Digital Marketing - Event Marketing - Traditional Marketing Management - Execution and Development of Creative Ideas - Extensive Marketing Reporting - Meta Ads management, including A/B testing and location-based targeting across Facebook and Instagram - Paid media strategy and execution across LinkedIn, Google Ads, Meta, and Bing, with full budget autonomy - Funnel optimization and ABM strategy implementation
  • Turrito Networks Pty Ltd
    Digital Strategy Manager
    Turrito Networks Pty Ltd
    May 2021 - Jun 2023 (2 years 2 months)
    As the Digital Strategy Manager at Turrito and Dial a Nerd I am responsible for the internal and external digital strategies for both businesses. Responsibilities include: Marketing (Digital and Traditional) Internal Digital Systems - improvements and enhancements External Digital Systems - Maintenance of CX/UI/UX Partner training, certification, marketing and claiming Internal Culture - Virtual quizzes and events. Managing the digital team within the organisation
  • Cloudware Pty Ltd
    Marketing Manager
    Cloudware Pty Ltd
    Jan 2019 - Jan 2021 (2 years 1 month)
    Marketing Manager responsible for the following: - Search Engine Optimization and Search Marketing - PPC Marketing - Website Management - Digital Advertising - Reporting
  • CloudGate South Africa
    Marketing Manager
    CloudGate South Africa
    Feb 2016 - Jan 2021 (5 years)
    Marketing Manager for CloudGate South Africa. Job includes: - Social Media Marketing - Digital Marketing - Website and online management - B2C Marketing Strategies - Creative Campaign Development and Execution - Search Engine Optimization - Graphic Design - HTML Development (basic) - Public Relations - monitoring and management
  • Turrito Networks Pty Ltd
    Marketing Manager
    Turrito Networks Pty Ltd
    Jan 2016 - May 2021 (5 years 5 months)
    Managing B2B marketing strategy and campaigns in the SME and enterprise space. Roles include but are not limited to: - Public Relations - Digital Marketing - Website Maintenence - Search Engine Optimization - Social Media Marketing - Email Marketing - Major focus on Accounts Based Marketing
  • Black Robot
    Traffic Manager
    Black Robot
    Dec 2014 - Oct 2015 (11 months)
    Market Research, Campaign and Concept Development, Team Management, Brain Storming, Media Booking and Planning, Human Resources, Brand Strategy, Google Search Champion, Quotation 'getter', Novice copy-writer, Junior digital strategist. Basically, a miracle worker.
  • R
    Intern
    Reel Media
    Oct 2014 - Nov 2014 (2 months)
    Movie Scheduling, Business Profile building, Research and Branding. Reel Media is one of the main media partners of Mnet and is contracted to them.
  • V
    Brand Ambassador
    Volkswagen Commercial
    Nov 2013
    Brand Ambassador at the Johannesburg International Motor Show 2013. Required 12 hour shifts, on foot all day and intensive knowledge of VW Commercial Vehicles.
  • A
    Pet/Housesitter
    Aupairs and Housesitters Africa
    Apr 2013 - Nov 2014 (1 year 8 months)
    Respect and Responsibility for other peoples homes and needs one to have caring nature towards pets. Requires insane organisational skills. Also managed their social media at a stage.
  • JR promotions
    Promoter
    JR promotions
    May 2012 - Nov 2014 (2 years 7 months)
    SAB Miller and Distelle promotions. Entails knowing the SAB brands and Sub brands extensively in prder to sell to consumers, The same applies to Distelle and their wines. Need to know how to 'shmooze' people.
  • HDI Youth Marketeers
    Activator
    HDI Youth Marketeers
    Mar 2012 - Nov 2014 (2 years 9 months)
    Promoting the Pick n Pay brand to the youth via in store activations and Box Squad Deliveries to schools
  • K
    Bookkeeper
    Keps Aftercare
    Jun 2011 - Jun 2018 (7 years 1 month)
    Recording and data capturing of casual attendees. Requires communicating with parents and invoicing accounts.
Education verified_user 0% verified
  • Microsoft
    GH-300
    Microsoft
    Aug 2026 - Current (2 months)
  • Vega School
    Bachelor of Business Administration (B.B.A, Brand Building and Management
    Vega School
    Jan 2012 - Dec 2014 (3 years)
    In depth degree on branding and communications and how to lead a brand. Subjects included: Brand Strategy Critical Studies Finance Economics Creative Development Channel Planning Innovation in Business Management Business Entrepreneurship Organisational Behavior Business Communication and Digital Media
  • Treverton Preparatory College
    National Senior Cerificate, Maths, English, Afrikaans, Life Orientation, Maths Paper 3, AP Maths, Science, Art and Accou
    Treverton Preparatory College
    Jan 2007 - Dec 2011 (5 years)
    IEB Grade 8 - 12
Projects (professional or personal) verified_user 0% verified
  • Turrito Pty Ltd
    SalesVision public Remote experience
    Turrito Pty Ltd
    Apr 2026 - Current (6 months)
    Built an internal sales reporting and visibility tool from scratch, covering data pipeline through to reporting, again without dedicated engineering resource. Recently connected to the developer portal to create APIs to pull data for a marketing reporting tool, providing business visibility into marketing performance using Claude.
  • Dial a Nerd
    Marketing Separation Handover public Remote experience
    Dial a Nerd
    Apr 2026 - Current (6 months)
    Owned the marketing side of Dial a Nerd's separation from the Turrito group. Produced a full handover pack of six documents plus master index covering marketing operations, systems access, employee enrichment, chatbot, Jarvis Suite and WhatsApp for Business.
  • Turrito Networks Pty Ltd
    Microsoft Commerce Incentives and Co-op Claims
    Turrito Networks Pty Ltd
    Jan 2026 - Current (9 months)
    Manage Microsoft partner incentive and co-op claim work, producing supporting documentation and coordinating claims through review.
  • Dial a Nerd
    AI Chatbot and WhatsApp for Business public Remote experience
    Dial a Nerd
    Apr 2024 - Current (2 years 6 months)
    Led the migration and rollout of Dial a Nerd's customer chatbot, including the move to WhatsApp for Business. Owned the full build from conversation design through to integration and handover documentation.
  • Turrito Networks Pty Ltd
    Copilot Studio Multi-Agent Systems public Remote experience
    Turrito Networks Pty Ltd
    Apr 2026 - Jun 2026 (3 months)
    Designed and shipped two multi-agent systems in Microsoft Copilot Studio. An IT incident management system (Incident Report and Escalations assistants) with Power Automate flows for Word report generation, SharePoint filing, Teams Adaptive Cards and stakeholder notifications, and a three-agent licensing analysis system (Orchestrator, Analyser, Designer) running off a native HaloPSA API pipeline. Built without formal engineering support.
  • Dial a Nerd
    Turrito Networks Pty Ltd
    TalentLyft Implementation public Remote experience
    Dial a Nerd, Turrito Networks Pty Ltd
    Aug 2022 - May 2026 (3 years 10 months)
    Led the end to end rollout of TalentLyft, from selection and configuration through to team adoption.
  • Dial a Nerd
    Google Ads and GA4 Management public Remote experience
    Dial a Nerd
    Nov 2015 - Aug 2026 (10 years 10 months)
    Manage paid search and analytics for Dial a Nerd across PMax, IT Support and MSP campaigns. Ran a full account audit covering conversion tracking, negative keyword builds, ad policy and scheduling.
  • Dial a Nerd
    Lead Growth public Remote experience
    Dial a Nerd
    Nov 2015 - Aug 2026 (10 years 10 months)
    Grew Dial a Nerd's monthly lead volume from 70 to 330 leads per month over a decade of owning the marketing function. Most recently drove a jump from 200 to 330 leads per month through a restructured Google Ads campaign.
Awards verified_user 0% verified
  • Turrito Networks Pty Ltd
    Employee of the Month
    Turrito Networks Pty Ltd
    Jun 2026
    Excelling in AI initiatives and delivering results that show real impact on the business. Working at capacity that would challenge most and maintaining quality across the board. Embodies Turrito culture while managing significant workload
  • Turrito Networks Pty Ltd
    Employee of the Month
    Turrito Networks Pty Ltd
    Nov 2024
  • Turrito Networks Pty Ltd
    Employee of the Month
    Turrito Networks Pty Ltd
    Oct 2023
    Recognised for dedication and commitment to the business, with leadership specifically highlighting the success of customer events and initiatives delivered during the period.
  • Dial a Nerd
    Turrito Networks Pty Ltd
    Employee of The Year
    Dial a Nerd, Turrito Networks Pty Ltd
    Jan 2019 - Dec 2019 (1 year)
    Was awarded an incentive trip to Bali based on my overall performance and contribution to the company
  • Dial a Nerd
    Turrito Networks Pty Ltd
    Employee of the Month
    Dial a Nerd, Turrito Networks Pty Ltd
    Aug 2018
    For always going above and beyond. Concentrating on things which are not necessarily in her job description like arranging braais, parties, team buildings, internal newsletters and more. This on top of growing the Turrito and DaN brands very succesfully!
  • Dial a Nerd
    Turrito Networks Pty Ltd
    Little Miss Sunshine
    Dial a Nerd, Turrito Networks Pty Ltd
    Jan 2018 - Dec 2018 (1 year)
    In recognition of the successful completion of the requisites and on nomination of the people of Dial a Nerd and Turrito Networks by virtue of their authority hereby confers upon Melissa for being a non-stop ray of sunshine, positivity and support for all of us down-trodden IT people
  • Turrito Networks Pty Ltd
    Employee of the Month
    Turrito Networks Pty Ltd
    Jun 2017
    For continuously giving her all, all of the time.
  • Dial a Nerd
    Employee of the Month
    Dial a Nerd
    May 2017
    For always being friendly and willing to go the extra mile.
  • Standard Bank
    Standard Bank Accounting Shield
    Standard Bank
    Nov 2011
    Award for achieving the highest Accounting mark in the matric class of 2011