Melissa osorio tamayo

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Design Assistant

MODETEXTIL (Canada)

Oct 2024 - Jul 2025 (10 months)

Coordinated projects with clients and creative teams, ensuring deadlines, deliverables, and key objectives were met.Organized and scheduled internal events, collection presentations, and samples, managing agendas and logistics.Supervised product intake and dispatch, maintaining detailed inventory control and traceability.

Z

Sales Advisor & Visual Merchandising

ZARA (Montreal)

Apr 2022 - Oct 2023 (1 year 7 months)

Provided personalized customer service to identify needs and recommend appropriate product solutions.Maintained sales areas organized, accessible, and visually appealing to enhance the customer experience.Built trust-based relationships through proactive service.Coordinated and led a team to optimize customer service, improve shopping experience, and achieve sales targets.

B

Sales Advisor & Customer Service

BUILD CLEAN (Australia)

Jun 2020 - Jan 2022 (1 year 8 months)

Delivered high-quality customer service focused on positive experience and results.Managed direct bilingual communication (English-Spanish), including session coordination and brief translation.Developed branding and personalized after-sales service.Performed translations and document management for meetings, deliverables, and executive presentations.Coordinated post-sales activities and provided personalized support to ensure customer satisfaction and loyalty.

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Founder & Commercial Manager

MALISSIA INTERIOR

Jan 2011 - Dec 2016 (6 years)

Developed branding and market positioning strategies ensuring visual and strategic consistency.Managed full production process from initial design to final delivery, ensuring quality and timelines.Defined and implemented commercial and sales strategies focused on business growth.Handled administrative tasks and basic financial management to optimize resources and processes.

X

Sales Advisor

XCREEN COLOR

Jan 2011 - Dec 2016 (6 years)

Built strong client relationships to deliver effective solutions aligned with customer needs.Expanded company services by creating new business connections and opportunities.Contributed to positive customer experiences and increased service results.

Melissa osorio tamayo

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