Melissa Lancaster

• Experienced document management professional responsible for mail services (including return mail), imaging, record management. • Administrative experience includes back-office client services, administrative support, operational admin registration processes, claims processing, and purchase order processing. • Data entry experience entering data, updating data, verifying the information is correct, researching to identify discrepancies and resolving them. • 8+ years of clerical and customer service experience. • Comfortable with conducting research using Internet, Google and Chrome. • Used PeopleSoft to execute queries, exporting results to spreadsheets for PO processing. • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SAP, and SharePoint experience. • Flexible with work scheduling availability to meet the needs of the Company. • Working different jobs meeting goals, metrics, timeframes as set forth by company or organization. • Ensuring adherence to company or organizational policies and procedures. • Available to start immediately.