Melissa Algeciras Hernandez System Reliability Engineer

Cloud Engineer

Sana Commerce

Oct 2023

Cloud engineer in charge of migrating and monitoring different Windows servers, deploying Sana e-commerce app within the servers and checking the general health and status of the servers with tools such as Dynatrace, Opsgenie, Microsoft Azure, Azure Devops among others.

Analyst Engineer Band 2

Kin + Carta

May 2023 - Sep 2023 (5 months)

System Engineer and Analyst responsible for ensuring that the underlying infrastructure is running smoothly and that systems and tools are working as expected. Using applications as AWS (RDS, EC2, VCP) management, SQL scripting, Jira ticketing handleling, NodeJs environment deployment, Confluence documentation, Opsgenie alerting and Monitoring, Contentful administration, GitHub management, Azure Storage and Active Directory administration among others.

Mid System Engineer - SRE

Team International

Oct 2022 - Oct 2023 (1 year 1 month)

System Reliability Engineer responsible for ensuring that the underlying infrastructure is running smoothly and that systems and tools are working as expected. Using automation applications as Dynatrace, Datadog, management of servers in cloud through Vsphere, alerts and monitoring of servers health. Using other tools as Jira, Azure, Azure Dev, Active Directory, Splunk, VPNs, Bash and PoweShell commands and code for automation of tasks, SQL among others.

Mid Tech Support Specialist

Team International

Aug 2021 - Mar 2023 (1 year 8 months)

DevOps Career path process, AWS virtual machines set up, DNS servers management, GIT and GitHub application, Linux Ubuntu configuration and management, SQL language and servers connection, Apache HTTP and Nginx servers configuration, APIs and Postman creation and management, languages such as HTML, PHP, JavaScript, React. NodeJS's environment, basics of Docker and CI/CD Tools. Bilingual technical support ticket handling for Atrium, systems consulting and technology. Reading logs files in HTML, Users tools management and tech support.

Freelance Software Developer

Autónomo

Jan 2020 - Dec 2020 (1 year)

Websites and apps building for different customer requests using different development languages such as Php, HTML, CSS, JavaScript, React and Xamarin Frontend. G Suite and Mail/ DNS servers management, technical support, SQL databases administration, social media marketing,

G

Migration and Sync Specialist

GSuites

Nov 2018 - Jan 2020 (1 year 3 months)

Bilingual call/chat/email handling for Google-G Suite technical service, systems consulting and technology. Data server synchronization and migration specialist. Customer service in G Suite products, DNS management, servers configuration, Outlook servers synchronization and migration through server connections. Reading logs files in HTML. Email server settings knowledge, Domain DNS settings management.

Melissa Algeciras Hernandez

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Melissa Algeciras Hernandez

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