Melisa Mago

Jobs 0% verified

L

Sales Agent

LATAM Cargo

Mar 2023 - Current (3 years 2 months)

Responsibilities: Personal meetings with the client to place new business Freight bookings Quotations for existing customers in Germany, Switzerland, Netherlands, Belgium and Austria
K

Customer Care Agent

Kühne & Nagel Airlift

Feb 2021 - Feb 2023 (2 years 1 month)

Solve problems with shipments from KN germany and also the whole world. Contact with clients (KN and airlines) via emails and via telephone Tracking of missing shipments or missing pieces from the shipments
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Supervisor Inside Sales

LATAM Cargo

Jan 2018 - Jan 2021 (3 years 1 month)

General coordination of the Inside Sales team consisting of 2 people in Germany and 2 people in Netherlands Employee management (employee interviews, task and lesson planning, vacation management etc.) Training of the new employees Conduct weekly meetings with the team and assess the perfomance Freight bookings Quotations for existing customers in Germany, Switzerland, Netherlands, Belgium and Austria Project management
L

Inside Sales Customer Service Agent

LATAM Cargo

Sep 2015 - Dec 2017 (2 years 4 months)

Freight bookings Quotations for existing customers in Germany, Switzerland, Netherlands, Belgium and Austria
C

Team leader International

Contact Center Latam

Jul 2014 - Sep 2015 (1 year 3 months)

Employee management (employee interviews, task and lesson planning, vacation management etc.) Training of the new employees Conduct weekly meetings with the team and assess the performance Passenger bookings Ticket issuing and reissuing with SABRE and AMADEUS
C

Agent International Contact

Center TAM AIRLINES

Aug 2007 - Jul 2014 (7 years)

Using SABRE and AMADEUS software Booking and rebooking tickets Customer service
G

Administrative Assistant

GS Química SRL

Feb 2007 - Jul 2007 (6 months)

Invoicing Customer service Accounting
in purchase

Bayer S.A.

Jan 2006 - Jan 2007 (1 year 1 month)

selling IT departments

Education 0% verified

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