Melissa Carvajal Vargas
About
Detail
Media Buyer
Santa Bárbara de Heredia, Heredia Province, Costa Rica
Contact Melissa regarding:
Flexible work
Starting at
USD2K/hour
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work
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school
Education
Résumé
Jobs
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Media buyerThe BridgeJun 2022 - Jan 2023 (8 months)- Jotabequ - Costa Rica - Optimad Media / Optimal - United States- Analytics and modeling analystAccentureDec 2021 - Current (4 years 2 months)- Create arts, invites, documentation, translations to Portuguese - In charge of all advertising related, producing events, trainings, webinars, invites using ON24 and Eloqua platforms - Work with different marketing team divisions inside the company and evaluate the social media campaigns and advertisements - Lead different projects - Paid search campaign strategy implementation - Understand the client’s product and their marketing objectives and goals and analyze the social media strategy - Work closely with another internal team members to develop fully integrated digital marketing strategy - Attend and participate in internal and client’s meetings to present deliverables, highlights and recommendations
- Senior analyst business intelligenceDELLJun 2021 - Dec 2021 (7 months)- In charge of evaluate business data to produce meaningful insights and metrics, identifying trends that improve business performance - Review and dashboard creation for brand analysis - Use of content metrics/data to evaluate the success, technical briefings and impact on social media Accidental Damage Diagnosis: Keep track on all the AD requested and processed, trying to classify then end user problems in different sections to understand the issues clearly and reduce such repetitive issues Dispatch and cancellation: algorithms to predict failures resulting in parts dispatches and any cancellations for those. Multiple test which are performed on system for repair is analyzed to reduce the breakdown of the system and lower the dispatches
- Investigation specialist PortugueseAmazonNov 2020 - Jun 2021 (8 months)- Support Amazon sellers from Brazil, and México, in implementation of marketing plans and sales campaigns - Maintain the highest standards around campaign fulfillment - Communicating status of campaign creation to sellers and key global partners - Execute basic campaigns by trafficking ads to Amazon's stable of properties: Amazon, IMDb, DPreview.com, etc - Provide support and coverage to other advertising teams - Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows - Analyze data using Adobe Analytics - Ensure functionality and accuracy of creative by assigning to test pages
- Quality auditorAmazonAug 2019 - Nov 2020 (1 year 4 months)- In less than 4 months I passed for transcriptions data associate to verification data associate in which I am top performer as well
- Alexa data associateAmazonMar 2019 - Aug 2019 (6 months)- I have started as a data associate, as a transcriptions data associate, I have been velocity and QA top performer for several consecutive weeks
- NPartner development managerN3 ResultsDec 2017 - Mar 2019 (1 year 4 months)- Support business- and application gap analyses to grow the Microsoft application platform develop a Microsoft technology roadmap with capability vision for the customer - Deep working knowledge of the following operating system areas: Security & Management, Azure, Office 365, Windows Server, SQL - Enterprise deployment planning and migration across scenarios preferred 200 Level knowledge in the main Line of Business applications used in targeted industries The role of the partner development manager is to identify and generate sales opportunities to support named account managers and channel partners. The role is responsible for making outbound calls to prospects to generate and qualify these sales Microsoft sales competencies. Establish
- Infrastructure analystEli Lilly and CompanyDec 2016 - Dec 2017 (1 year 1 month)- Flexible and reliable worker, with the ability to prioritize multiple tasks experience in infrastructure architecture, data centers, servers, and networks - Provides on-site or remote access diagnoses and resolution of computer hardware and software problems - In charge of the Documentation (Manuals, guides, Procedures) Provide support to restart the operation, in the shortest time of the server components, computer equipment and telecommunications systems of the company. Track and control the electrical quality standard of the entire infrastructure Carry out the monthly preventive maintenance program for servers, computer equipment and telecommunications Perform the program of servers preventive maintenance, computer equipment and tele
- Portuguese agent representative level IVHewlett Packard EnterpriseJul 2014 - Sep 2016 (2 years 3 months)- Brazil POC – First line support – Providing first-line support to on-site departments “IT by your side“, being the point of contact for Brazil technicians and VIP customers - Email/self-service non-voice support – in charge of support via email to different applications, installations and guidance to users - L1 technical support agent IV - Telephoning representative, in charge of maintenance and troubleshooting of different software applications. (Password resets, software installations, email client troubleshooting, configurations) - L2 technical support agent IV – CCMS – CSI, in charge of clarify complaints or feedbacks process, updating articles. Huddles, trainings
- TOperatorTriQuint Semiconductor.Jun 2013 - Aug 2013 (3 months)- In charge of advanced, integrated assembly and packaging of RF components supporting to cellphones and mobile devices
Education
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- Advertising StudentUniversidad Politecnica Internacional PanamaJan 2022 - Current (4 years 1 month)
- Accounting AuxiliaryInstituto jimenezJan 2014
- LSecondary General Education DegreeLiceo de Santa BárbaraJan 2011