Melany Barboza

Jobs 0% verified

DevOps Engineer

TransUnion

Jan 2022 - Current (4 years 4 months)

Monitored and diagnosed CI/CD pipeline failures to keep builds and deployments running. Troubleshot production incidents by analyzing logs, identifying causes, and coordinating fixes. Managed Kubernetes workloads with k9s by checking pod health, restarting services, and reviewing logs. Handled GCP and AWS operations such as resource monitoring, instance rebooting, and service verification. Refined logging and alerts and maintained dashboards to improve monitoring visibility. Worked with development and infrastructure teams to streamline release workflows.
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Technical Consultant

Harris Adelante

Jan 2021 - Jan 2022 (1 year 1 month)

Implemented updates across HTML, CSS, JavaScript, PHP, C++, and C# based on client requirements. Installed and configured web portals, resolving server, API, and communication issues. Integrated SOAP and REST APIs, handling JSON parsing, endpoint testing, and service communication. Designed and maintained databases, executing SQL queries over large datasets. Performed Oracle and Linux configuration improvements to enhance workflows. Developed PowerShell automation scripts and used Jira/Salesforce for tracking. Maintained .NET applications on Tomcat and Apache.
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Trilingual Technical Support

Concentrix Cisco

Jan 2017 - Jan 2019 (2 years 1 month)

Provided technical support for internal CISCO teams, resolving router, network, and system issues using Oracle tools. Managed Salesforce service tickets with proper documentation and resolution tracking.

Education 0% verified

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