SALES AND OPERATIONS MANAGER
Verizon Wireless Premium Retailer
Jan 2008 - Jan 2019 (11 years 1 month)
• Processing credit applications for new lines of service, including upgrades • Developing and maintaining relationships with small businesses to drive new business opportunities • Managing employee schedules, payroll, and ensuring compliance with company policies • Conducting interviews and participating in the hiring process to onboard new team members • Providing comprehensive training on the latest products and services to enhance staff knowledge and customer service • Overseeing inventory management and handle cash deposits to maintain accurate financial records