AT&T agent mobility retention
de servicios variados Reporne S.A (Red de Servicios Facilito Prosegur),
Aug 2019 - Jan 2020 (6 months)
As a withholding agent for AT&T my job was to follow a flow of communication with the client that will lead him to choose the solutions that the client designed for user retention.
• Focus on improving the user experience through that point of communication to improvethe image of the company and solve any doubt the customer might have in that interaction.