Supplier Relationship Manager
Frida
Apr 2021 - Aug 2023 (2 years 5 months)
Managed a global portfolio of 90 manufacturers, co-packers, warehouses, and software providers, accounting for $200M in annual revenue. Managed and negotiated all legal and quality agreements. Enforced regulatory compliance (ISO, GMP, FDA), led FDA audit preparation, managed product QA and regulatory testing, controlled all regulatory documentation, managed factory auditing, and issued CAPAs upon discrepancies. Led systems implementation for the Ops team (ERP, QMS, Standardized Processes). Identified vulnerable areas in the supply chain and created contingency plans for high-risk SKUs. Led all resourcing, cost-down efforts, and operational retail projects. Project managed the international product-expansion program.